Receptionist(FT)

The Forum ReceptionistWhen you work at THE FORUM, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company – one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!THE FORUM is recruiting for a hospitality focused Receptionist. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!Employment Status: Full Time (Must be available to work in the weekends and holidays)Shift Schedule: AM Shift (8:00am-4:30pm)Hourly Wage: $21.80- $26.60Why You'll Love Working HereMedical, Dental, and Vision insurance; HSA and FSA options (PT/FT)Life and Disability coverage (basic and voluntary) (FT)Voluntary Accident, Critical Illness, Identity & Fraud Protection, and Pet Insurance (FT)Competitive benefits and 401(k) with company matchReferral Bonus Program - Up to $500 per referral!Generous PTO, Paid Holidays and Bereavement Leaves (PT/FT)Employee Assistance Program & a Safe and clean work environmentBirthday Celebration, Service Tenure Awards and Monthly Employee Engagement ActivitiesCareer Advancement OpportunitiesTuition Reimbursement ProgramA warm, engaging, and mission-driven workplace where your impact truly mattersHere are a few of the daily responsibilities of a Receptionist.Opens and closes the reception desk and properly secures all files, keys, and equipment in the office area.Serve as a telephone receptionist for the Community during meetings, or exceeding Life Care Services' and the Forum's hospitality and service standards.Greet visitors and inform them of the sign-in procedure.Receive record, and transfer telephone calls to the appropriate parties; take and deliver telephone messages as necessary; acquire in-depth knowledge of the community telephone system to effectively utilize system features.Assist with the Community's marketing/sales process by answering inquiries concerning the Community both over the telephone and in person; all inquiries should be handled according to Life Care Services' and the Forum's hospitality and service standards.Accepts and records, as directed, all payments, reservations, appointments, and cancellations.Sort and distribute incoming mail according to Community policy.Provide typing and/or word processing services for business office correspondence and residents. Assist with other business office functions, e.g., materials preparation, reports, etc.Always maintain and protect the confidentiality of resident information by following HIPAA regulations.Practice all safety, loss prevention, and infection control procedures.Attends in-service training and education sessions as assigned.Updates resident records such as absent logs, unit authorization records, pet records, and more.Updates Resident Engagement Portal information and slides.Here are a few of the qualifications we need you to have:High school diploma/GED with a minimum of one year's experience as a receptionist.Must be able to communicate effectively both in verbal and written communication.Working knowledge of Microsoft Word and other Microsoft Office applications; ability to type at least 35wpm.Must be able to create Word documents and correspondences using correct grammar and spelling.Ability to use a personal computer, copy machine, and other office equipment.Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely.Ability to provide secretarial and clerical services in a senior housing and health care environment that meet, or exceed, Life Care Services' hospitality and service standards.Willingness to work with the elderly.If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!EEO Employer