Head of Community

Job Description

Job Description

About Alpaca Health

Alpaca Health enables clinicians to become entrepreneurs, starting in autism care.

We help clinicians launch and scale their own clinics by providing AI-powered software, payer contracting, and full back-office infrastructure. Our goal is simple: shift power in healthcare away from large consolidated entities and back to clinicians.

We've raised over $14M in funding from early-stage investors like Core Innovation Capital, Adverb Ventures, and South Park Commons, and are building for long-term category leadership. More importantly, we're serving hundreds of patients, while growing 30% MoM.

This role is full-time. We’re prefer candidates based in NYC or open to relocating who are open to 5 days a week in the office. We are open to remote candidates as well.

There may between 25 - 75% travel in this role to various community events.

Build and scale the community engine that powers Alpaca Health's growth across families, providers, and referral partners.

You will be responsible for creating meaningful local presence in our core markets, fostering strong provider communities, and developing partnerships that drive awareness, referrals, and trust. This role sits at the intersection of community, marketing, partnerships, and operations.

Success means that families know Alpaca in their local communities, providers feel connected and supported, and partners actively advocate for and refer to our network.

Families & Local Community

• Plan and execute local family-focused events across Alpaca's core markets.

• Build relationships with community organizations, schools, pediatricians, nonprofits, and autism-related groups.

• Represent Alpaca at resource fairs, community events, and local gatherings.

• Develop repeatable playbooks for launching and growing local community presence in new markets.

• Measure and improve event attendance, engagement, and referral outcomes.

Provider Community

• Organize provider networking events, happy hours, and local meetups.

• Coordinate Alpaca's presence at industry conferences and professional events.

• Build ongoing engagement programs that help BCBAs, RBTs, and practice owners connect with one another.

• Create systems for gathering provider feedback and strengthening provider retention.

• Foster a strong sense of belonging among providers operating within the Alpaca ecosystem.

Partnerships

• Build and manage affiliate partnerships with organizations that serve families and providers.

• Identify and cultivate relationships with influencers, content creators, and community advocates.

• Develop co-marketing opportunities that expand Alpaca's reach and credibility.

• Track partnership performance and continuously improve ROI across channels.

Systems & Operations

• Create scalable systems for event planning, sponsorships, partnerships, and community engagement.

• Manage event budgets, logistics, vendors, and timelines.

• Use AI and automation to increase efficiency across community operations.

• Build dashboards and reporting to measure community growth, engagement, referrals, and partner performance.

Success in 6 months looks like:

• A thriving calendar of recurring family and provider events across Alpaca's core markets.

• Strong relationships with local community organizations and referral partners.

• A growing network of affiliate and influencer partnerships generating measurable referrals.

• High provider engagement and participation across Alpaca-hosted communities.

• Repeatable systems that allow Alpaca to launch community programs in new markets quickly and efficiently.

• You are extremely ambitious and want to build something meaningful at high velocity.

• You are comfortable working harder and moving faster than most people.

• You are AI-native. You already use tools like Claude Code, Cursor, ChatGPT, or similar tools to build leverage in your work.

• You thrive in environments with little structure and high accountability.

• You are a systems thinker who instinctively turns chaos into repeatable processes.

• You can manage a large volume of parallel priorities without dropping details.

• You are energized by meeting people and building authentic relationships.

• You are equally comfortable planning a 100-person event, attending a conference, or grabbing coffee with a local referral partner.

• You have exceptional communication skills and can represent Alpaca professionally with families, providers, and community leaders.

• You are willing to travel frequently to support local market growth and community-building efforts.

• You have experience enabling community members to host their own events

• You care deeply about supporting clinicians, families, and locally owned healthcare businesses.

• Bonus: Experience in community building, events, partnerships, healthcare, autism services, or education

• Direct exposure to company-building at an early stage.

• Real ownership of critical initiatives from day one.

• The opportunity to materially impact families and clinicians.

• A fast learning curve that few roles can match.

• Strong compensation package

Competitive salary
Meaningful equity
Health benefits
️ Flexible PTO
Dinner when working late

Compensation Range: $120K - $170K