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Call Center Representative

$17 - $18 per hour

Express Employment Professionals Defunct

We are currently recruiting for a FULL TIME, PERMANENT Call Center Representative for a company located in the Tuscaloosa, AL area!

Pay is between $17-18 per hour!

Responsibilities
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in call center database in a comprehensible way
Requirements
  • At least 1 year ofexperience in a customer support role
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
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Vacancy posted 2 days ago
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