Retail Shift Lead Position Fitchburg, Wisconsin

Responsibilities

Supervising and assisting retail associates in customer service and store maintenance

Maintain accurate and visible signage for customers

Encourage retail staff to provide world class customer service

Work with customers to answer questions and find plants

Help customers pack items and carry to their vehicle

Contribute positively to the work environment

Take initiative to learn about plants and product

Become proficient and familiar with our POS (register) system

Watering, creating plant arrangements, and merchandising displays

Answering phones and returning messages

Help to maintain a clean and organized greenhouse

Interest in leadership

Other duties as assigned

Work with Management Staff on the following:

Maintaining inventory levels of houseplants and hard goods

Supporting weekly sales goals

Assist in store promotion and weekly sales

Requirements

Age 18+

Must be a self‑starter

Customer service in a retail setting

Team player – communicative, enthusiastic, and helpful

Plant/Garden Knowledge – a plus! We are willing to teach and train if you are willing to learn.

Ability to lift 30lbs

Ability to remain active for your shift

Hours & Availability

We are very flexible with hours and are looking for people who are able to start March 2nd. Full‑time and part‑time positions available, from one day a week up to seven! Weekend availability is preferred.

Compensation

Pay: Starting at $14.00 hourly – increase depending on experience, etc.

401K for Full Time Staff, Flexible Schedule, and Employee Discount.