EVCS Technician

divh2EVCS Technician/h2pCharlotte, NC/ppThe Opportunity/ppInCharge Energy is seeking a detail-oriented Electric Vehicle Charging Station (EVCS) Technician to enhance our service operations and contribute to our ongoing growth. Service is at the core of our company, supported by cutting-edge software, expert project management, and seamless equipment integration. These elements reinforce our service division, positioning it as a key driver in the companys growth strategy. The EVCS Technician will work within the service operations division, reporting directly to the Field Service Manager. This role presents an exciting opportunity to work with state-of-the-art equipment and deliver exceptional service, playing a vital role in our mission to support the transition to electric vehicles. Youll also receive a company vehicle to use for work purposes, equipped with GPS tracking for safety and accountability./ppWhat Youll Do/pulliDiagnose and repair electrical charging infrastructure with precision using advanced tools and techniques, from computer diagnostics to basic electrical repairs/liliMaintain meticulous records for all repairs and installations and coordinate seamlessly with third parties/vendors to ensure flawless project execution/liliEnsure all services and projects are completed on time, within scope, and budget, with a keen focus on resource allocation and client satisfaction/liliProactively offer clients additional services, including service agreements, preventative maintenance plans, InControl monitoring software, and other revenue-generating items. Create warm leads for the sales team to explore opportunities for selling additional EV chargers and ask for referrals to expand our customer base/liliProvide and maintain your own basic hand tools required for performing work on EV chargers/liliAdhere to all safety protocols and procedures to ensure a safe working environment. Maintain a high standard of safety practices while working with high voltage and in various environmental conditions/liliTrack charging infrastructure performance, provide detailed progress reports, and escalate issues to management as needed/liliUphold the highest standards of professionalism at client sites and foster strong relationships with third parties/vendors/liliContinue developing your expertise through ongoing training and certifications provided by InCharge Energy./li/ulpYour Experience and Capabilities/pulli2+ years of hands-on experience in electrical, EV, or a related client-facing role/liliAssociates degree or certification in a relevant technical field/liliJourneymans license or higher, or formal electrical training, is strongly preferred/liliStrong knowledge of electric vehicle charging systems, electric vehicle technology, and electrical systems/liliProven ability to troubleshoot electrical and mechanical issues effectively/liliSelf-starter with a proactive attitude and adaptability to start-up environments/liliExcellent communication skills and attention to detail/liliValid drivers license, with a clean driving record and ability to travel 75%+ within your assigned territory and nearby regions; occasional travel across the U.S. may be required/li/ulpPhysical and Environmental Demands/pulliInclude but are not limited to: lifting, bending, climbing, kneeling, reaching, sitting, standing, working from ladders, walking, working in extreme temperatures (cold/heat), confined quarters, excessive noise, and high voltage/liliMust be comfortable independently operating a vehicle for extended periods and flying domestically for work-related travel/li/ulpJob Requirements/pulliMust provide and maintain your own set of hand tools necessary to perform the duties of the role/liliFlexibility to work occasional overtime or adjusted hours to support service schedules and customer needs/liliMust maintain a clean driving record and comply with all company vehicle and safety policies/li/ulpUS Hourly Range/pp$35 - $38 USD/ppWhat We Offer/ppFull-time employees enjoy competitive compensation and benefits package including 401(k) matching contribution, health, dental, and vision, cell phone reimbursement (for most positions), generous vacation and paid sick leave, office meals and snacks, team building events and activities throughout the year./ppEqual Opportunity Employer/ppEmployment at InCharge Energy is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled./p/div