Analyst, Product Operations

COMPANY OVERVIEW

KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world‑class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR’s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR’s investments may include the activities of its sponsored funds and insurance subsidiaries.

POSITION SUMMARY

This is an exciting position on an established Product Operations team in our Hartford, CT office. As a key contributor within the Global Atlantic Operations group, the candidate will have the responsibility to continuously improve product processes and controls to provide outstanding product support to all areas of Global Atlantic. The successful candidate will interface regularly with Third Party Administrators (TPAs) and other locations and departments within Global Atlantic.

RESPONSIBILITIES

Using product knowledge, participate in resolving questions and projects with in‑force policies and partnering with the TPAs to provide analysis on products, with a focus on annuities. Respond to escalated service issues and production problems. Develop, test and maintain Excel spreadsheet calculation tools for TPAs. Review new and audit existing TPA processes and procedures involving product calculations. Identify gaps in the current process and create additional controls as needed. Analyze business requirements, product specifications, policy contracts, annual statements, and supplemental reports to justify implementation decisions. Analyze quality data to identify trends, issues, and make observations to management. Maintain up‑to‑date knowledge of the product, process, and procedures of in‑scope functions.

QUALIFICATIONS

Education and experience equivalent to a four‑year college degree in actuarial science, mathematics, statistics, finance, or other related field is required. 2 exams passed and 1+ years of experience in the insurance industry or actuarial field. Demonstrated Excel expertise. Demonstrated strong analytical ability. Excellent communication skills, verbal and written, for delivery to a variety of audiences. Ability to understand and interpret technical written material. High energy level and internal motivation. Adaptable, can seamlessly maintain effort and focus when priorities change. Learning mindset, focus on continuous process improvement. Results‑oriented, with ability to execute multiple high‑priority items simultaneously. Detail‑oriented, with ability to test complex calculations and spot gaps in current processes. Ambition and desire to succeed by delivering quality and effective results. This is the expected annual base salary range for this Hartford, CT‑based position. Actual salaries may vary based on factors, such as skill, experience, and qualification for the role. Employees may be eligible for a discretionary bonus, based on factors such as individual and team performance. Base Salary Range: $53,500 – $102,000 Eligibility and Employment Requirements To be considered for this role, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time. EEO Statement KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law. KKR will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email View email address on click.appcast.io. Emails sent for unrelated issues, such as following up on an application, will not receive a response. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access because of your disability. You can request reasonable accommodations by sending an email to View email address on click.appcast.io. Only emails left for this purpose will be returned. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. This notice applies only to applicants and employees who work or will work in Massachusetts, in accordance with applicable state law. #J-18808-Ljbffr Careers at KKR