Mobile Service Technician

Mobile Service Technician

Best Ford of Nashua | Full-Time | In-Person

Nashua, NH | Flexible Schedule | Salary + Commission

Best Automotive Group is a dealership family built on a commitment to serving our community the right way. We have built our reputation on being easy to do business with, honest in every interaction, and focused on creating a pressure-free experience for every customer. We believe our job doesn't end at the first handshake it starts there. Customers throughout the greater Merrimack Valley trust us because we consistently deliver on that promise.

What makes us different is our people and our commitment to doing things the right way every time. Our team is accessible, knowledgeable, and accountable. We follow proven processes, because we know that when the process is followed, the results will come. There are no shortcuts only consistent execution.

We are also deeply committed to the communities we serve. Best Automotive Group actively supports local organizations, events, and families through donations, sponsorships, and hands-on involvement. We are more than just a business we are part of the community, and we act like it.

About The Role

Best Ford of Nashua is seeking a skilled and customer-focused Mobile Service Technician to support our expanding Mobile Service Program. In this role, you will provide on-site maintenance and light repair services to customers at their home, workplace, or place of business delivering dealership-quality service with unmatched convenience.

This is an exciting opportunity for an experienced technician who values independence, direct customer interaction, and high standards of workmanship. You will represent Best Ford in the field and serve as the face of our service department a role that is as much about people as it is about vehicles.

Responsibilities

• Travel to customer locations in a fully equipped Best Ford mobile service van
• Perform light-duty maintenance and repair services including oil changes, tire rotations, battery replacements, filter and bulb replacements, fluid top-offs, and basic diagnostics
• Perform multi-point inspections and thoroughly document findings
• Communicate directly with customers to explain services performed, answer questions, and provide updates
• Maintain accurate service records and invoices using mobile service software
• Keep the mobile van stocked, clean, and service-ready for each day's schedule
• Represent Best Ford with professionalism and courtesy at every service stop
• Follow all manufacturer repair guidelines and safety procedures

Qualifications

• 2+ years of experience in automotive maintenance or repair
• High school diploma or equivalent required; ASE certifications preferred
• Ford experience and factory certifications are a plus
• Valid driver's license with a clean driving record required
• Strong communication and customer service skills
• Comfortable working independently and managing a daily field schedule
• Organized, detail-oriented, and proactive in all aspects of the role
• Must be able to lift 50+ lbs and work outdoors in various weather conditions

We invest in our technicians through Ford factory training, certification programs, and clear paths for advancement within our growing service department. As a Mobile Service Technician you will enjoy the independence of field work while still having the full support of a well-equipped dealership behind you. This is a unique role that combines technical skill with customer-facing opportunity and we reward both.

What We Offer

• Competitive salary + commission
• 401(k) with employer match
• Medical / Health insurance
• Paid vacation & holidays
• Dental insurance
• Paid manufacturer training
• Vision insurance
• Employee vehicle purchase discounts

All applicants must successfully complete pre-employment screening, including a background check, motor vehicle record (MVR) review, and drug testing, as a condition of employment.

Best Automotive Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. Please notify us during the application process if you require an accommodation.