MiCAL Crisis Manager
Gryphon Place
Gryphon Place seeks a MiCAL Crisis Manager to lead a 24/7 crisis intervention team serving individuals experiencing emotional distress, suicide risk, and mental health challenges. The manager supervises crisis specialists handling calls, texts, and chats, ensuring adherence to evidence-based, trauma-informed protocols. Responsibilities include staffing and scheduling, real-time support on high-risk contacts, quality monitoring, training coordination, and data-informed program improvement. This role collaborates with community partners and internal teams to strengthen referrals and outcomes, while fostering an empathetic, inclusive, mission-driven culture that supports both clients and staff resilience.
Vacancy posted 2 days ago
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