Carrier Sales Representative

Haulistic is seeking a Carrier Sales Representative to join our Operations Team. The Carrier Sales Representative is a key contributor to Haulistic’s truckload operations, responsible for sourcing, negotiating, and managing carrier relationships to ensure successful freight execution. This role is built on a foundation of ownership - Carrier Sales Representatives are accountable for the full lifecycle of the loads they book, from booking through delivery, including incident resolution and carrier communication. 

Carrier Sales Representatives also play a vital role in enhancing the customer experience by promoting Haulistic’s technology tools, ensuring quality through on-time performance, and supporting proactive communication and effective problem resolution. 

The ideal candidate brings an established nationwide carrier base, including flatbed, specialized flatbed, drayage, and cross-border (Canada and/or Mexico) freight, with the ability to leverage their network to support Haulistic’s truckload operations and growth objectives. 

Background & Education

• Bachelor’s Degree preferred
• 3+ years of Truckload Freight Brokerage or Carrier Sales experience required
• Established nationwide carrier network, including Flatbed/Specialized Flatbed, Drayage, and Cross-Border (Canada and/or Mexico) carriers
• Familiarity with the full lifecycle of freight, from booking to delivery
• Experience with carrier management and visibility platforms like Trucker Tools and Highway

Key Responsibilities

Carrier Procurement & Relationship Management

• Source and procure carrier services to ensure timely and cost-effective delivery of customer freight.
• Build and maintain strong carrier relationships beyond transactional load board usage.
• Vet and onboard new carrier partners aligned with Haulistic’s service standards.
• Maintain carrier scorecards and performance metrics to support continuous improvement.

Load Management & Shipment Execution

• Book truckload shipments and assume full ownership of the shipment lifecycle.
• Serve as the primary point of contact for any issues or exceptions that arise during transit. 
• Manage and resolve incidents such as accidents, breakdowns, out-of-route events, and wrong equipment assignments in accordance with Haulistic SOPs.
• Ensure carriers are aligned with Haulistic’s service expectations and communicate proactively throughout the shipment.

Service Quality & Carrier Compliance

• Effectively sell the use of Trucker Tools for real-time tracking and POD upload to Carriers.
• Own the POD process by proactively engaging carriers to ensure timely and accurate documentation.
• Enforce carrier compliance with Haulistic’s technology platforms (Highway and Trucker Tools) to reduce manual follow-ups and improve visibility.
• Support on-time performance and service quality through proactive communication and issue resolution with carriers.
• Some weekend or after-hours work may occasionally be necessary to take care of clients’ needs.

Cross-Functional Collaboration

• Communicate with Stations, Sales Representatives, and Corporate TL Service Team and ensure load details are understood by carrier.
• Communicate any carrier issues to Station and Service teams.
• Participate in daily huddles and operations meetings to share updates and insights.
• Provide feedback to improve internal processes and customer experience.

Skills

• Proficient in MS Office
• Ability to be flexible and adapt to change
• Goal-driven and highly motivated
• Strong negotiation skills to secure competitive carrier rates and services
• Clear and proactive communication with carriers, internal teams, and customers
• Ability to quickly assess and resolve shipment and transit-related issues
• Proficiency with transportation management and carrier visibility platforms
• Strong organizational skills with the ability to manage multiple shipments and priorities simultaneously
• Ability to support a positive customer experience with strong communication, tracking, and issue-resolution skills
• Prioritizing service quality and on-time performance

What We Offer:

• Salary Range: $45,000 - $50,000, plus commission
• Hybrid Work Model
• Supportive and collaborative work environment
• Comprehensive benefits package including major medical, dental, vision, and life insurance
• 401(k) with a company match
• PTO, Floating Holidays, and 8 paid holidays
• Career growth opportunities
• Strong backbone ownership of the Mullen Group – one of Canada’s largest logistics and warehousing companies serving North America

Learn More About Us:

The policy of Haulistic is to not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.