Fraud Analyst
Virtual Vocations Inc
Working remotely on a full-time basis, the Fraud Analyst will monitor fraud alerts, investigate suspicious transactions, and respond to customer inquiries while supporting fraud prevention efforts during the hours of 4:30 PM to 2:30 AM Central Time. Key responsibilities Monitor and investigate potentially fraudulent transactions and account activity Analyze suspicious behaviors to identify fraud trends and patterns Handle customer communications regarding fraud, lost cards, and account concerns Required qualifications 1-3 years of relevant work experience Strong customer service and communication skills Experience in a fast-paced environment managing multiple priorities Strong analytical and critical-thinking skills Proficiency with Microsoft Office (Word, Excel, Outlook, Teams)
Vacancy posted 20 hours ago
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