Quality Control Supervisor

Description

Why Casper's

Casper's, the makers of America's number one best selling ice cream sandwich, has been crafting FatBoy in Utah since 1925 and we're still growing. We believe in innovation, teamwork, and dedication, in a workplace where your contributions are recognized and your growth is encouraged. Casper's is searching for a Quality Control Supervisor to lead our team.

What You'll Do

The Quality Control Supervisor oversees quality control operations and Quality technician employees across multiple shifts, ensuring food safety, product quality, and regulatory compliance are maintained throughout the facility. This role combines hands on quality control responsibilities, including audits, documentation, and lab oversight, with supervisory leadership over Quality Technicians to maintain a safe, productive, and compliant work environment.

• Perform all quality control checks and document review
• Conduct advanced internal audits and participate in external audits
• Serve as Assistant SQF Practitioner and maintain HACCP certification
• Maintain knowledge of specialty certifications, including Kosher, Organic, Gluten Free, and Non GMO
• Manage laboratory processes and provide direction to laboratory staff
• Assist the QC Manager with interviewing, hiring, orienting, and training staff; communicating corporate and department goals; monitoring and appraising job performance; coaching and developing growth opportunities; and enforcing personnel policies and procedures
• Help define processes, interrelationships, and key controls, and monitor processes to facilitate quality production
• Record and document compliance with all government, third party, customer, and company guidelines
• Support third party food safety and quality inspections
• Oversee quality technician employees during across multiple shifts, including staffing, training, scheduling, department cleanliness, and recordkeeping
• Ensure HACCP, SSOP, and cGMP records are kept current and up to date, and train employees on these requirements
• Oversee team member training, including onboarding, first week on site, safety, quarterly, and annual trainings, and verify all training is documented
• Attend manager training as offered
• Emphasize the importance of safety, quality, and productivity
• Oversee the cleanliness and organization of the process room at all times
• Apply LEAN principles, specifically 5S, to improve quality and efficiency
• Administer performance evaluations for employees as scheduled
• Support corporate goals and objectives by setting team goals aligned with each corporate goal and clearly communicating targets
• Communicate, implement, and enforce all company policies
• Support a positive culture among the team to increase employee satisfaction and morale
• Other duties as assigned

Compensation & Schedule

• Minimum starting pay: $24.50/hr. to $34/hr. DOE
• Schedule Monday - Thursday, 6:00 a.m. to 4:30 p.m.

Benefits

• INSURANCE BENEFITS START DAY 1! Health, Dental, Vision, Medical Clinic Membership, Employee Assistance Program
• Other benefits include...
• Paid Time Off!
• Paid Sick Days!
• 9 Holidays! (Full pay for holiday shut-downs on scheduled work days, 2.5x pay for holidays worked)
• 401k with 6% company match!
• And don't forget FREE ICE CREAM!!!

Requirements

• Minimum of 2 years of production supervisor experience required
• Minimum of 2 years of experience in a quality control setting required
• Basic knowledge of food safety programs, including HACCP, GMPs, and SOPs
• Demonstrated leadership skills, including coaching, training, conflict resolution, teamwork, and a positive attitude
• Ability and disposition to follow instructions, both written and verbal
• Ability to problem solve and demonstrate good judgment in decision making
• Knowledge of company policies, including GMP, SQF, HACCP, and Food Defense
• Basic mechanical aptitude, including the ability to troubleshoot and fix minor equipment breakdowns
• Strong listening, comprehension, and verbal communication skills
• Accurate arithmetic skills with weights, measures, and counting inventory
• Able to become certified to run a powered hand truck and Class I forklift
• Hard working with strong attention to detail
• SQF trained preferred
• Bachelor's degree preferred in food sciences or relevant experience

Physical Demands

• Able to lift up to 55 lbs.
• Able to stand and walk extensively, up to the entire duration of the shift
• Able to walk, climb stairs and ladders, bend at the waist and knees, squat, kneel, and reach overhead

Work Environment

• Work locations include warehouses and manufacturing process rooms with high noise levels and moving equipment
• May be required to work both indoors and outdoors
• Primarily works in room temperature environments, with exposure ranging from over 80 degrees and humid conditions to as low as -20 degrees depending on location
• Requires frequent walking between production lines, storage areas, and quality checkpoints throughout the shift
• This job requires working around industrial machinery and strong electromagnetic fields
• Allergen Warning: This position may come in direct contact with peanuts and tree nuts, including skin contact with pieces, oils, and or dust from grinding.