Manager of Patient Care Services RN/ NP Ambulatory Surgical Oncology ( Breast Surgery / Gynecologic Oncology ) Chelsea / Union Square

Job Description

The Nurse Manager I is responsible for the management of nursing practice and operations on a designated unit/service. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements.

The Nurse Manager I collaborates with multiple professionals to support and coordinate the provision/management of patient care. He or she works closely with the Nursing Clinical Director, Physician Leader and staff in insuring that the Service/Unit maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization.

Responsibilities

A. Clinical/Technical/Service

1. Responsible to the Nursing Supervisor of the given division
2. Functions in accordance with the Nurse Practice Act, the current Federal and State Regulations governing the use and dispensing of methadone, the guidelines for patient care set by the Program's Administration and the philosophy of the Patient Care Services Department of the hospital
3. Maintains standards of nursing care and practice by supervising and evaluating nursing personnel
4. Plans, directs, coordinates, evaluates and facilitates the delivery of nursing care through the creative utilization of professional nursing expertise
5. Recognizes patient's problems and participates in their resolution
6. Contributes toward the maintenance of a professional setting that allows for growth and development of patients and staff
7. Participates in formulating, interpreting, and implementing nursing service programs
8. Periodically reviews with nursing staff the maintenance of complete and accurate patient-care and narcotic records
9. Participates in the orientation and evaluation of new nursing staff
10. Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area

Age Specific Competencies (Neonate/Infant, Pediatric, Adolescent, Adult, Geriatric)

1. Identifies physical, behavioral and emotional characteristics typical for the age group
2. Modifies approaches based on patient age-specific needs and responses to treatment
3. Provides care for patients based on age-specific needs
4. Uses communication techniques which are age appropriate

B. Organizational/Managerial

1. Participates in the department's performance improvement activities
2. Maintains patient/employee confidentiality in the management of information
3. Observes the Health Care System's compliance policies
4. Maintains a nursing unit in compliance with the regulations of New York State Department of Health and the Commission on Accreditation of Health Care Organizations
5. Interprets the hospitals nursing policy and standards relative to patient care in clinics
6. Oversees the assignment/delegation of nursing functions and responsibilities in assigned clinics in the absence of the Head/Charge Nurse
7. Supervises and evaluates nursing staff performance with the Charge Nurse and Nursing Supervisor
8. Assists the Division Nursing Supervisor in monitoring nursing staff attendance and adherence to program policies
9. Participates in counseling and disciplining of staff, when appropriate
10. Monitors all security aspects of the medication process
11. Reviews patient and narcotic records in a timely manner
12. Monitors availability and maintenance of nursing equipment and supplies in the clinic(s)
13. Interviews prospective employees and collaborates with the Division Nursing Supervisor in evaluating their personal attributes and professional qualifications

C. Educational/Professional Development

1. Participates in the development of other staff members
2. Meets regulatory, licensure and annual health assessment requirements
3. Identifies learning strengths and needs
4. Utilizes learning resources
5. Participates in the hospitals Continuous Quality Improvement Program and maintains Standards of Care
6. Makes recommendations regarding standards of patient care and policies for the Patient Care Services Department and appropriate support services
7. Demonstrates willingness to evaluate own nursing practice
8. Keeps abreast of current nursing literature
9. Avails self of continuing education programs/professional conferences/seminars/workshops
10. Keeps abreast of legal and political issues related to health care and nursing
11. Counsels staff with regard to pursuing on-going formal education
12. Encourages staff attendance at in-service and Continuing Education programs
13. Provides learning experiences for nursing personnel on an individual basis
14. Acts as a role model to nursing staff

D. Communication/Relationships

1. Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others
2. Displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community
3. Acts as a resource person for staff with regard to Program and Nursing policies and procedures
4. Interprets the role of the nurse to the patient, to other clinic staff and to the community
5. Demonstrates good interpersonal relationships
6. Demonstrates skills in communication on both oral and written levels
7. Works cooperatively with the Unit Director and the Unit Supervisor in Administrative matters
8. May be required to perform other duties as assigned

Items 1-45 are essential functions of this position under the Americans with Disabilities Act

Qualifications

Education: BSN, Master's Degree in Nursing or health related field preferred.

Maintain current BCLS

Minimum of three years of progressive nursing leadership experience demonstrating solid management abilities

Name: ACLS (Required Depts.: ED; PACU/ASU; ICUs; Telemetry Units; SDU; IR, Interventional Cardiology (CCL/EP/Echo); L&D Endoscopy, and APN Adult Oncology)

Issuing Authority: American Heart Association

Name: BCLS Issuing Authority: American Heart Association

Name: PALS (Required Depts.: ED; PACU; IR; Peds ICU, and APNs Pediatric Oncology)

Issuing Authority: American Heart Association

Required Skills

• Microsoft Office Suite

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through