Customer Marketing Manager
$125k - $145kIcehouseventures
About Ivo Ivo is an AI-powered contract intelligence platform built for in-house legal teams. Our products – Ivo Review, Ivo Assistant, and Ivo Repository – help organizations transform the way they review, manage, and understand contracts. Ivo automates complex legal workflows, uncovers hidden risk patterns, and delivers insights in seconds. We’re growing rapidly and building a marketing organization that’s as data-driven and operationally excellent as the technology we build. The Role We’re looking for a Customer Marketing Manager to deepen relationships with our customers, drive product adoption, accelerate expansion, and turn satisfied users into active advocates. Responsibilities Build enterprise expansion and renewal programs: Design campaigns and playbooks that improve renewals, identify expansion opportunities, and grow NRR across the enterprise. Drive usage and engagement: Launch targeted lifecycle campaigns that increase adoption of new features across Ivo’s platform. Improve and scale customer onboarding: Enhance onboarding experiences, streamline communication touchpoints, and design repeatable campaigns that drive early adoption and long‑term retention. Lead customer advocacy: Develop and scale Ivo’s advocacy engine – from customer stories and review drives to referral programs and CAB initiatives. Run customer webinars and events: Plan and execute recurring webinars that highlight product best practices, customer wins, and upcoming launches. Collaborate cross‑functionally: Partner closely with Demand Gen, Product, CS, and Content to align messaging, share insights, and amplify customer success. Measure and optimize: Reliably track and report on key adoption, engagement, and advocacy metrics. Qualifications 3+ years of experience in B2B marketing, ideally across customer, content, or demand generation functions. Experience creating customer‑facing content (case studies, reviews, videos, or webinars). Familiarity with marketing automation and CRM tools (Salesforce preferred; Hubspot a plus). A self‑starter mindset with the ability to build programs from 0→1 and collaborate across teams. What Success Looks Like Revenue impact: Clear relationships between customer marketing programs and renewal or expansion growth. Advocacy momentum: A consistent flow of authentic customer stories, testimonials, and reviews. Customer engagement: Measurable increases in usage, adoption, and satisfaction. Operational rigor: Repeatable playbooks and reporting frameworks that tie marketing to revenue outcomes. Compensation And Benefits Competitive Compensation: The USD OTE range for this role is $125,000 – $145,000 (excluding equity). Final offer amounts are determined by multiple factors, including experience and expertise, and may vary from the amounts listed above. Relocation and Visa Support: We also offer relocation assistance for successful applicants moving to SF, as well as support for visa and green card applications where applicable. Medical benefits: Comprehensive medical, dental and vision plans to suit the needs of you and your family. Unlimited PTO: So you can take the time you need to recharge, stay healthy, and bring your best self to work. Office extras: Generous office space in Downtown San Francisco, with snacks, coffee and regular team building events and activities. #J-18808-Ljbffr Icehouseventures
$227k - $252k
...About the Team The Customer Marketing team showcases real-world customer outcomes through storytelling, proof, and structured advocacy... ...workspace expansion. About the Role As a Customer Marketing Manager focused on SMB, you will build the customer proof engine for...SuggestedOpenAI
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...smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables... ...manual expense and accounting tasks for customers so they can focus on what matters most. Tens...SuggestedWork at officeRemote workWork from homeBrex
San Francisco, CA5 days ago$60 - $66.9 per hour
...Description Senior Customer Marketing Manager 6+ Month W2 Contract San Francisco, CA (preferred) or Remote (PST) Here's how you'll make an impact on the team: Lead full-funnel, integrated marketing strategy grounded in customer insights, business...SuggestedContract workRemote workNextDeavor
San Francisco, CA5 days ago$160k - $250k
...Product Marketing Manager, Customer References At Port.io, we are building an open and flexible Agentic Engineering Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise...SuggestedFlexible hoursPort
San Francisco, CA19 hours ago- ...conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining... ...Decagon is looking for a strategic and creative Customer Marketing Manager to build and scale programs that deepen customer engagement,...SuggestedFull timeWork at officeLocal area
Decagon
San Francisco, CA5 days ago - ...Sr. Customer Marketing Manager We are partnering with a fast-growing healthcare AI platform to hire a Senior Customer Marketing Manager to build the customer evidence engine from zero to one. The product is proven in market; now we need someone who can systematically...
NPAworldwide
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...Customer Marketing Manager We're looking for a Customer Marketing Manager to own how our customers' stories show up in the market. Our customers are building some of the most interesting agent systems in production today — and the best version of our marketing is them...Work at officeFlexible hoursLangChain
San Francisco, CA5 days ago$153k - $269k
...Studio is a horizontal team within Figma's marketing organization that functions as a... ...storytelling platform-aligning product narratives, customer stories, and brand campaigns. We're looking for a Customer Marketing Manager, Customer Story to lead how Figma tells...Full timeRemote workWork from homeFigma
San Francisco, CA3 days ago- ...Marketing • Full-time • San Francisco Apply Our mission is to automate coding. The first step in our journey is to build... ...crazy ideas, and shipping code. About the role As a Customer Marketing Manager you will be responsible for developing strategic CXO...Full time
Anysphere, Inc
San Francisco, CA5 days ago $125k - $145k
...Shopify. We recently raised our Series B and have grown 800% over the last 12 months. The Role We're looking for a Customer Marketing Manager to deepen relationships with our customers, drive product adoption, accelerate expansion, and turn satisfied users into...Contract workWork at officeRemote workVisa sponsorshipRelocation packageIVO Inc
San Francisco, CA1 day ago- ...Senior Customer Marketing Manager We are partnering with a fast-growing healthcare AI platform to hire a Senior Customer Marketing Manager to build the customer evidence engine from zero to one. The product is proven in market; now we need someone who can systematically...Work at office
Questgroup Consultants Inc
San Francisco, CA3 days ago $112k - $215.1k
...We are seeking a Sr Customer Marketing Manager to become part of the Customer Marketing team at Adobe! The Customer Marketing Lead will manage the planning and rollout of key, cross-functional marketing efforts. You will also contribute strategically to content and...Temporary workLocal areaWorldwideAdobe
San Francisco, CA3 days ago- Keystone Distinction Group is seeking a Senior Customer Marketing Manager in San Francisco to lead the development of a customer evidence engine. This strategic role focuses on ROI storytelling and building customer programs to enhance sales efforts. The ideal candidate...
$100k - $156k
...business needs of the team. This role will be based in San Francisco Bay Area or New York City. We’re looking for a Scaled Customer Marketing Manager to join our LinkedIn Talent Solutions Marketing organization, developing content and customer-facing programs that engage...For contractorsWork at officeFlexible hours$128.7k - $238.9k
...challenges and transforming society. About the Marketing Role Our Marketers are strategic... ...compelling content to design integrated customer experiences that drive patient outcomes... ...and drive customer and business outcomes Manages media agencies, supports customer-...Work experience placementLive inWork at officeLocal areaRelocation packageShift work3 days per week$227k - $252k
Slope is seeking a Customer Marketing Manager in San Francisco, CA, to develop compelling enterprise and digital native customer stories that showcase the impact of AI. The ideal candidate will possess 5-8+ years of Customer Marketing or Product Marketing experience and...Full time- ...Greylock, and Conviction. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for a Customer Marketing Manager who can own the full customer evidence motion at Baseten: building the systems that capture customer stories, running the...Live inFlexible hours
- OpenAI is seeking a Customer Marketing Manager focused on SMB to enhance ChatGPT Business growth. This role involves building a customer proof engine, sourcing stories, and collaborating with various teams to improve customer experiences. The ideal candidate should have...
- Tom Trese is seeking a Senior Customer Marketing Manager to spearhead the development of a robust customer evidence engine. You will engage in storytelling and create impactful content that highlights ROI for enterprise clients, particularly in the healthcare sector. The...Work at office
$140k - $175k
...investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500... ...our customers tell that story. The Role Customer marketing at Arize isn’t a relationship management job — it’s a growth function. You’ll work directly...Work at officeWorldwide- What You’ll Do Brex is looking for a strategic and creative Customer Marketing Manager to design scalable, efficient customer marketing programs that drive acquisition, retention, and expansion. You will identify and tell powerful customer stories that provide fuel for...Work at officeRemote workWork from home
$10k
...decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first... ...that directly shape how companies move and manage billions, Ramp is the place to do it. About The Role Mid-Market Bill Pay & Procurement Specialist Customer Activation...Full timeWork at officeHome officeRelocation packageFlexible hours$227k - $252k
About the Team The Customer Marketing team showcases real-world customer outcomes through storytelling, proof, and structured advocacy programs... .... About the Role We are hiring a Customer Marketing Manager focused on B2B social storytelling and advocacy. This role will...Work at office3 days per week$227k - $252k
About the Team The Customer Marketing team showcases real-world customer outcomes through storytelling, proof, and structured advocacy programs... ...across channels. About the Role As a Customer Marketing Manager focused on enterprise and digital native storytelling, you...Work at officeOpenAI
San Francisco, CA5 days ago$112k - $215.1k
We are seeking a Sr Customer Marketing Manager to become part of the Customer Marketing team at Adobe! The Customer Marketing Lead will manage the planning and rollout of key, cross-functional marketing efforts. You will also contribute strategically to content and messaging...Full timeTemporary workLocal areaWorldwide$165k - $185k
The Asana Marketing team is responsible for fueling business growth and building a brand customers love. We create campaigns and content to attract new accounts and inspire current... ...requirements. What You'll Achieve: Manage and execute the global Customer Advisory program...Full timeWork experience placementWork at officeLocal areaWork from homeWorldwide$161.8k - $300.6k
...and transforming society. About this Marketing Position The Marketing organization influences... ...strategy, deliver simple compelling customer-led content creation, and design... ...breakthroughs. The Senior Customer Marketing Manager will own Organized Customer (OC)...Work experience placementLive inLocal areaRelocation packageShift work3 days per weekGenentech
South San Francisco, CA7 days ago$161.8k - $300.6k
...and transforming society. About this Marketing Role The Marketing organization influences... ...strategy, deliver simple compelling customer-led content creation, and design... ...Customer (Patient/Caregiver) Marketing Manager reports to the Patient Marketing Team Director...Work experience placementLive inLocal areaRelocation packageShift work3 days per weekGenentech
South San Francisco, CA4 days ago$20.5 - $31.5 per hour
...Whole Foods Market Supervisor At Whole Foods Market, we are working to nourish people... .... In this role, you will support the Customer Service & E-Commerce programs; this means... ...responsible for daily operations including managing capacity, labor utilization, adherence...Hourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shiftWhole Foods
San Francisco, CA1 day ago- About The Role As a Lifecycle Marketing Strategist, you are the face of JustAI for our enterprise customers. You will partner with leading companies to design and run lifecycle marketing strategies from the ground up, and show them how to scale it using AI decisioning....
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