Automotive Service Advisor

Automotive Service AdvisorAre you an experienced Automotive Service Advisor who knows how to take care of customers, communicate effectively, and keep a busy service drive moving?Sheboygan Auto Group is looking for a motivated Service Advisor to join our team. If you have experience with Chrysler, Dodge, Jeep, Ram, or another Stellantis dealership, we’d especially like to talk to you — but it’s not required. We’re willing to train the right experienced automotive professional on our brands, systems, and processes.This is a performance-driven opportunity for someone who enjoys building relationships with customers, working alongside technicians, and maximizing both customer satisfaction and service department performance.What You Can EarnUp to $100,000+ annuallyCompensation is performance-based, giving motivated Service Advisors the opportunity to increase their earnings based on their results.Why Join Sheboygan Chrysler Center?Competitive, performance-based earning potentialMedical, dental, and vision insurance401(k) with company matchPaid vacation and holidaysPaid training and manufacturer trainingEmployee discounts on products and servicesCareer growth and advancement opportunitiesSupportive, team-focused work environmentEstablished Chrysler, Dodge, Jeep & Ram dealershipExperienced service and parts teams supporting youWhat You’ll DoGreet service customers and provide a professional, welcoming experienceListen to customer concerns and accurately document vehicle service needsPrepare repair orders and clearly communicate recommended maintenance and repairsServe as the primary point of contact between customers and techniciansKeep customers informed of repair status, costs, and expected completion timesReview technician recommendations and explain services in a clear, customer-friendly mannerProvide accurate estimates and obtain customer authorization for repairsRecommend appropriate maintenance based on vehicle needs and manufacturer guidelinesCoordinate with technicians, parts, and other departments to keep repairs moving efficientlyFollow up with customers and help build long-term relationshipsMaintain accurate records and documentationDeliver a high level of customer satisfaction while meeting individual and department performance goalsWhat We’re Looking ForPrevious automotive Service Advisor, Service Writer, or similar dealership/service experience preferredStellantis / Chrysler / Dodge / Jeep / Ram experience is a major plus, but not requiredExperience with another automotive manufacturer? We’re willing to retrain the right personStrong customer service and communication skillsAbility to explain automotive repairs and maintenance in an easy-to-understand wayComfortable working in a fast-paced service environmentStrong organizational and follow-up skillsSales-minded without losing sight of the customer’s needsAbility to work effectively with technicians, parts personnel, and managementValid driver’s license and acceptable driving recordReady for Your Next Move?If you’re already a successful Service Advisor looking for a better opportunity — or you have automotive service experience and are ready to learn the Chrysler, Dodge, Jeep and Ram brands — we want to hear from you. Bring your customer service skills, automotive knowledge, and drive to succeed. We’ll provide the training and support to help you hit the ground running. Apply today to join the Sheboygan Chrysler Center service team!Sheboygan Chrysler Center is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.