Medical Assistant/Clinical Office Coordinator

Medical Assistant/Receptionist, Emerson Health, Concord, MA

We're looking for a compassionate, detail-oriented Medical Assistant / Clinical Office Coordinator to join our growing healthcare team. In this vital role, you'll be at the heart of the patient experience-helping ensure smooth clinic operations while supporting physicians in delivering high-quality care. If you enjoy working in a fast-paced medical environment and thrive on both clinical and administrative responsibilities, we'd love to meet you.

Schedule: Full Time

Pay Range: $20.00 - $26.00 / Hourly

Shift: Day shift

Hours: 8:00am-4:30pm

What You'll Do

• Prepare patients for examinations, ensuring comfort and readiness
• Support physicians with clinical procedures and day-to-day patient care
• Coordinate office workflows, including scheduling and patient communication
• Maintain accurate and timely documentation in the electronic medical record (EMR)
• Provide exceptional customer service to patients both in person and over the phone
• Safeguard patient confidentiality in compliance with healthcare regulations

What You Bring Education

• High School Diploma or equivalent (required)
• Completion of a Medical Assistant program (preferred)

Experience

• 2-4 years of experience as a Medical Assistant in a physician or medical office (preferred)
• 1-3 years of administrative or medical office experience (preferred)

Licensure / Certification

• State Medical Assistant Certification (preferred, not required)

Skills & Competencies

• Experience with EMR systems such as GE Centricity or Meditech (preferred)
• Strong computer proficiency and attention to detail
• Excellent interpersonal and communication skills
• Proven ability to deliver outstanding patient/customer service
• Ability to handle sensitive information with professionalism and confidentiality

Why Join Us?

• Be part of a collaborative, patient-centered care team
• Gain experience in both clinical and administrative healthcare operations
• Opportunity to grow your skills in a supportive environment