Call Center Operations Lead - CX Excellence (Onsite)
Bti-Solutions
Bti-Solutions is seeking a Call Center Operations Manager in Plano, Texas. This role focuses on enhancing customer experience and streamlining operational processes within the Care+ team. The ideal candidate will lead initiatives that boost customer satisfaction metrics and drive efficiency. With a minimum of 5 years in operations management, this position requires excellent problem-solving and communication skills, along with a proven track record in process improvement methodologies. #J-18808-Ljbffr Bti-Solutions
Vacancy posted 5 days ago
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