Client Care Scheduling Coordinator

Veterans Pressure Washing | Evans, GA Part-Time | Monday–Friday | 12:00 PM – 6:00 PM (25–30 hours/week)

Are you the kind of person who can keep things organized, handle a busy phone line, and make customers feel like they called the right company?

Veterans Pressure Washing is a top-rated, veteran-owned home service company serving the CSRA. We are known for delivering a 5-star customer experience, and that experience often starts with the first phone call.

We are looking for a friendly, detail-oriented, highly organized Client Care & Scheduling Coordinator to help manage customer calls, schedule service appointments, support our office operations, and help prepare our team for a successful next day.

This is a part-time afternoon/evening position that is ideal for someone who thrives in a fast-paced office, communicates well on the phone, and enjoys helping people.

What You’ll Be Doing

Answering a high volume of inbound calls from customers requesting estimates, scheduling service, and asking questions

Scheduling jobs and coordinating appointments efficiently

Responding to customer inquiries via phone, text, and email

Confirming appointments and helping prepare the next day’s schedule

Updating customer information accurately in our software/CRM

Supporting technicians and office staff with communication and scheduling needs

Helping resolve customer concerns with professionalism and patience

Keeping office details organized so nothing falls through the cracks

Who We’re Looking For

You may be a great fit if you are:

Excellent on the phone and confident speaking with customers

Friendly, professional, and customer-service minded

Highly organized and detail-oriented

Able to multitask in a fast-paced environment

Calm under pressure

Dependable, punctual, and self-motivated

Comfortable using computers, software, and learning new systems

Someone who takes pride in staying organized and helping a team succeed

What Success Looks Like in This Role

Calls are answered promptly and professionally

Leads are captured and scheduled efficiently

Customers feel heard, helped, and taken care of

The next day’s jobs are organized and confirmed

Communication between the office and field stays smooth

You help create a seamless 5-star customer experience

Qualifications

Required:

Strong phone and communication skills

Excellent customer service skills

Strong organizational and multitasking ability

Basic computer/data entry skills

Ability to work independently and stay focused in a busy office

Preferred:

Administrative assistant, receptionist, dispatcher, or scheduling experience

Experience in home service or customer service industries

CRM, scheduling software, or office administration experience

Schedule

Part-Time Monday–Friday Typical hours: 12:00 PM – 6:00 PM 25–30 hours per week

Why Join Veterans Pressure Washing?

Competitive pay based on experience

Stable part-time schedule

Positive team-oriented work environment

Opportunity for growth with a respected local company

Veteran-owned, values-driven business

Work with a company known for delivering 5-star service in the community

Apply If…

You are someone who enjoys helping customers, staying organized, and being a key part of a team’s daily success.

We’re looking for someone dependable, professional, and exceptional—not average.