IT Administration

Job Description

Job Title: MAC OS Support Engineer (Jamf Pro)

Location: Tampa, FL

Interview Process: Face-to-face

Job Overview

We are seeking an experienced Mac Administration / macOS Support professional to manage Apple device administration, application deployment, and endpoint configuration using Jamf Pro. The ideal candidate will have strong macOS expertise, excellent communication skills, and hands-on experience managing enterprise Mac environments.

Key Responsibilities

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• Create and manage Jamf Pro Smart Groups, Static Groups, policies, configuration profiles, scripts, and Extension Attributes.
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• Manage PreStage Enrollments, enrollment customizations, and Self Service items.
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• Configure patch policies and reporting views.
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• Deploy and maintain applications using approved installers, licenses, and Jamf Pro deployment capabilities.
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• Support macOS administration, device configuration, and endpoint management.
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• Communicate effectively with stakeholders and provide reliable technical support.
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Required Skills

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• Strong macOS / Mac OS administration and support experience.
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• 10+ years of relevant IT experience.
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• Excellent communication skills.
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• Must be local to Tampa, FL, and available for full onsite work.
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• Must be visa-independent and available for a face-to-face interview.
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Preferred Skill: Jamf Pro / Jamf device management experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.