Quality Manager

Join our team as a Quality Manager at our state-of-the-art aerosol manufacturing plant! We are seeking a highly motivated and detail-oriented professional to lead our quality assurance initiatives and ensure the highest standards of product integrity and regulatory compliance. As a key member of our management team, you will oversee quality control processes, drive continuous improvement efforts, and collaborate closely with internal departments. If you have a passion for quality, a strong technical background, and a commitment to operational excellence, we invite you to help shape the future of our innovative and fast-growing company.

• Direct supervisory responsibility for Laboratory, Line Quality Control (QC), and Quality Support staff, fostering a collaborative and high-performance team environment
• Responsible for recruiting, onboarding, training, coaching, providing ongoing performance feedback, and managing disciplinary actions as needed

• Collaborates with Operations and cross-functional teams to drive continuous improvement initiatives in production and quality performance processes
• Organizational Lead for all Quality Functions including Quality Assurance, Quality Lab, and Document Control
• Leads investigations of quality non-conformances and develops, implements, and communicates corrective and preventive actions to internal and external stakeholders
• Effectively leads and mentors quality staff to deliver exceptional support and service to clients, maintaining a customer-focused approach
• Develops, implements, and continuously improves quality standard testing and evaluation processes to ensure compliance with customer and regulatory specifications
• Reviews Master Work Orders and Blending Work Orders to ensure client specifications are accurate
• Responsible for coordination and execution of client quality audits
• Regularly communicates externally with client quality contacts regarding production quality issues, including non-conformances and corrective actions
• Reports raw material quality issues to procurement for corrective action
• Responsible for sourcing and quoting quality and lab supplies/assets
• Authors, reviews, and updates Standard Operating Procedures (SOPs) related to quality processes, ensuring documentation aligns with industry best practices
• Develops and delivers training programs for quality personnel based on the IKI Quality Management System, fostering skill advancement and compliance
• Ensures adequate staffing of quality personnel
• Other duties as assigned

• Understanding of GMP, EPA, and FDA regulations
• Knowledge of analytical lab testing equipment
• Experience with microbial testing preferred
• Prior experience in aerosol manufacturing preferred, but not required
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Exceptional time management skills and a strong sense of urgency
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Ability to adapt to the needs of the organization and employees
• Ability to prioritize tasks and to delegate them when appropriate
• Proficient with Microsoft Office Suite

• Bachelor's degree in Chemistry, Engineering, or a related field required
• Minimum of 5 years of progressive experience in a quality leadership role within a manufacturing environment required

• Primarily 1st shift M-F, with the ability to work extended hours to interact with off-shifts.