Client Advocate & Case Resolution Specialist
City of New York
The City of New York seeks a Principal Administrative Associate in the External Affairs division to advocate for clients, resolve inquiries, and stop adverse actions when applicable. The role involves coordinating with DSS/HRA/DHS units and documenting outcomes in the IQ system. You will manage about 30 phone inquiries daily and 7–8 written cases, communicating results by phone or letter, and producing clear memos for constituents and officials. #J-18808-Ljbffr City of New York
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Client Advocate & Case Resolution Specialist in New York, NY vacancy
- ...advocation on behalf of the clients to resolve clients' phone or... ...of their inquiry. Each Client Advocate processes about 30 telephone... ...between 7-8 correspondences cases daily. All case inquiries are... ...concerns are addressed, proper resolution is obtained and provides effective...SuggestedPermanent employmentFull timeWork at officeImmediate startMonday to Friday
City of New York
New York, NY5 days ago $45k
...Client Advocate The Client Advocate serves as a key point of support for individuals accessing... ..., communication, and conflict resolution protocols. Requirements Special... ...technical competencies to effectively manage case documentation, reporting, and client services...SuggestedContract workWork at officeImmediate startRemote workGMHC
New York, NY4 days ago- Globaltize is seeking a Bilingual Intake Specialist (English/Spanish) to support a U.S.-based legal team. You will guide warm leads through... ..., and CRM proficiency as you maintain records and manage the client pipeline. Prior experience in customer service or intake is preferred...SuggestedRemote job
- Volunteers of America-Greater New York is seeking a Case Manager to support clients within the Safe Dwelling II program, conducting intake and assessment, developing service plans, linking to services, counseling, and monitoring progress. Minimum qualifications include...Suggested
- ...Description This position is a client-facing role responsible for directly supporting... ...the program level. The Associate Client Advocate is a key member of the client service team... ...Negotiation skills - ability to drive conflict resolution and secure concessions without damaging...SuggestedTemporary workLocal areaRemote workVisa sponsorshipWork visaFlexible hours
WTW inc.
New York, NY3 days ago $45k - $50k
...and in the country. LOCATION: Remote Position Summary: The Client Advocate plays a critical role in ensuring HMG clients remain loyal and... ...of contracted Release of Information services and expedite resolution to any issues or concerns. They know, manage, and nurture clients...Remote workHealthMark Group
New York, NY4 days ago$55k - $80k
...PURPOSE The Client Advocate supports clients throughout the Victim Compensation Fund (VCF) process by serving as their primary point of... ...accuracy and confidentiality. Accurately record and maintain case information in internal systems. Submit and support client...Work at officeLocal areaRemote workMonday to FridayPost911attorneys
New York, NY2 days ago- ...full of growth. My job within Client Advocacy specifically has... ...to where I am now a Technical Specialist, and my knowledge of SAAS has... ...exponentially. - Connor Rosine, Client Advocate Do you have experience... ..., and aiding in quick resolution. Troubleshoot and perform in-...Remote workWorldwideFlexible hours
Absorb
New York, NY3 days ago $64.38k - $94.7k
...Appellate Advocates is a nonprofit public defender organization, based in New York City, providing... ...the organization. The Integrated Client Services team encompasses Appellate... ...caseload of clients with varying needs and case-related deadlines, ensuring timely action...Full timeWork at officeFlexible hoursAppellate Advocates
New York, NY2 days ago$300k - $320k
...Senior Client Advocate ~202606445 ~ New York, United States ~ Full time Description The Senior Client Advocate provides... ...assets tailored to client needs; ability to drive conflict resolution. ~ Able to interpret, analyze and present models. ~...Full timeContract workTemporary workWork at officeLocal areaRemote workVisa sponsorshipWork visaFlexible hours$20.5 per hour
...professionalism. We expect all staff to put our clients’ needs first while respecting... ...programs. TSINY is looking for a Peer Advocate Specialist for our Empowerment Center located in... ...outreach Consumer rights education Conflict resolution Substance abuse counseling Cultural...Part time- S:US is seeking a Housing Specialist for their homeless prevention services facility—Homebase, located in Washington Heights, New York, NY. The role focuses on assessing housing needs, coordinating applications, and providing resources to residents to secure housing and...
- ...Researching We're hiring patient advocates to document how they identify and evaluate medical specialists for complex care needs. This... ...coordinators, and clinical case managers. You should have hands... ...information from any employer, client, or institution. Payment is issued...Contract workFor contractorsRemote work
$65k - $70k
...makes us unique is that we can surround our clients with more services and more technology-... .... Our Newest Opportunity: The Client Advocate is responsible for assisting clients’ employees... ...plan questions and/or help with issue resolution. The CA serves as the direct point of...Remote jobTemporary workWork at officeLocal areaFlexible hours$45k - $55k
...great place to work. Join our Urban Real Estate program as a Client Services Advocate specializing in Multi-Family, Landlord, Apartment, and... ...customers, executing follow-through to achieve first contact resolution and improve next call avoidance Maintain a knowledge base...Temporary workSummer workImmediate startRemote work- ...Brooklyn, NY invites applications for a Housing Specialist role at 510 Gates. You will manage a... ...to secure stable housing for clients. Ideal candidates have a high school diploma... ...higher, experience in human services or case management, knowledge of NYC housing programs...Work at office
$65k - $130k
...group. Develops, maintains, and services client relationships. Identifies areas of... ...solutions to resolve high risk contentious cases. Acts as the prime subject matter expert... ...of others as required. Manages complaint resolution process for unresolved complaints received...Part timeRemote work$80k
Patient Advocate Specialist Supervisor (Hybrid) - Southeast Region Full-time Department: Southeast... .... Oversee team inventory to ensure cases are appropriately prioritized,... ...enrollment volume, case progression, resolution time, documentation accuracy, and overall...Full time$55k - $80k
A leading law firm in New York is seeking a Client Advocate to support clients through the Victim Compensation Fund process. The role requires... ...interactions with professionalism and empathy, documenting cases, and ensuring compliance with program requirements. The ideal...Remote workMonday to FridayMonday to Thursday- Actalent is seeking a Case Management Nurse to support clients across the Kansas City, MO area in a fully remote role. The position emphasizes client-centered case management, care coordination, advocacy, and resource navigation to improve wellness and outcomes. You will...Remote job
$74k - $140k
...breakthrough technologies to collaborate with clients, driving transformative solutions that... ...to clients the best of both worlds: specialist expertise from seven specialist investment... ...relative strengths, trade-offs, and use cases across categories, share classes, and...Temporary workWorldwideFlexible hoursThe Bank of New York Mellon
New York, NY2 days ago- ...seeks a qualified Service Coordinator to assess, coordinate, and counsel geriatric clients eligible for community services. You will evaluate resources, arrange case management and advocate for clients with ongoing in‑home assessments and referrals. The ideal candidate...Work at office
- Sbhonline in New York seeks a compassionate Holocaust Survivor Homecare Case Worker to assess needs, coordinate services, advocate for clients, and manage caseloads of seniors in the New York area. You will perform in-home assessments, develop care plans, and coordinate...Work at office
- Catholic Charities Community Services (CCCS) seeks a Case Manager/Family Development Coach to support families in Washington Heights.... ...emphasizes engagement, planning and crisis intervention to help clients access shelter, food, and essential services. The position requires...Full timeMonday to Friday
- Barasch & McGarry is seeking a Claim Administrator/Client Advocate to guide clients through the Victim Compensation Fund, gather documentation... ...and clarity. You will serve as the primary contact, record case information, and coordinate with attorneys and staff to support...Remote work
- Urban Resource Institute (URI) seeks a Case Manager for the Bronx Family Justice Center to deliver direct services to victims of domestic... .... You will conduct intakes, assess survivor needs, and connect clients with housing, legal aid, and public benefits. Responsibilities...
- ADAPT Community Network in New York City seeks a dedicated Case Manager to develop, implement, and monitor Life Plans for residents in our care. You will advocate for clients, coordinate services with families, and promote independence and dignity in daily living and community...
$75.2k
...Case Management Specialist The Community Service Society (CSS) is an independent, not-for-profit organization that has been at the forefront... ...experience Experience in customer service, call center, or client support roles Strong verbal communication and...Work at officeLocal areaRemote work2 days per week3 days per weekCommunity Service Society
New York, NY5 days ago$19 - $24 per week
...am to 6:00pm The Senior Advocate serves as the frontline professional... ...outreach crisis response case management prevention... ...Follows up on referrals to ensure clients needs have been appropriately... ...Must model appropriate problem resolution and living skills. Must be...Permanent employmentFull timeLocal areaFlexible hoursOCO
New York, NY15 days ago- CAMBA is seeking a dedicated Case Manager in Bronx, NY to maintain professional relationships with clients, conduct intake, and create living plans while ensuring HIPAA compliance. You will work with tenants to identify resources and support independent living goals, reporting...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Advocate & Case Resolution Specialist. Be the first to apply!
Related searches