District Asset Protection & Safety Manager

Asset Protection and Safety Manager

This position provides evaluation, communication, coordination, recognition, and enforcement in the areas of safety, health, environment, and asset protection on a district level. This position works with Stores, and Corporate management to control inventory shrink, reduce damages, improve gross margin, minimize accident frequency rates on General Liability, Property, and Workers Compensation claims, improve execution of standard operating procedures (SOP), and ensure a safe environment for our customers and Team Members. Conducts investigations into alleged policy/procedure violations and theft, including conducting interviews and reviewing Closed Circuit Television (CCTV) necessary for same, and writing reports on information received. Physical travel to assigned and unassigned sites required on a daily basis for scheduled site visits, incident response and to maintain program standards for asset protection and safety programs.

Assesses procedures throughout assigned territory to ensure the protection of all Goodwill of the San Francisco Bay and its affiliated entities, including Team Members, customers, participants, inventory, cash, and equipment. Conducts investigations into alleged policy/procedure violations and theft, including conducting interviews and reviewing CCTV necessary for same, and writing reports on information received.

Responsibilities include executing the business plan and associated Asset Protection and Safety programs, responding to incidents at assigned sites, reviewing asset protection, safety, and company audits, conducting asset protection, safety, and organizational audits, developing great teams and partnerships, partnering with Store leadership, Human Resources, and internal customers to ensure internal policy and procedures are developed, improved, and adhered to, working with internal customers and Company leadership to develop loss reduction strategies, conducting monthly and weekly inventory controls, audits of paperwork, and monthly retail units, ensuring accuracy and implementing shrinkage and safety controls, holding and maintaining a valid, state-issued drivers' license, possessing reliable transportation and the ability to operate and drive a motor vehicle safely, reviewing and analyzing activities and records to determine compliance with GSFB policies and SOPs, reviewing Asset Protection, Risk/Safety, and Audit reports and developing recommendations to reduce inventory shrinkage, initiating, conducting, and supporting confidential internal/external investigations involving company assets and associates, supporting company Asset Protection program by assisting with the repair, installation and programming of CCTV systems, key control and other physical security elements protecting life and company assets, presenting Asset Protection cases to law enforcement/courts, ensuring store compliance with all laws and workplace standards, acting as a liaison between the Stores and Corporate on all Asset Protection matters to accomplish GSFB shrink goals, participating as a member of the District Management team in the planning, formulating, and implementation of the District missions and goals, advising the District team on matters related to Asset Protection & Safety, detecting and resolving situations involving associate theft, abuse, or unsafe acts involving company assets, policies, or procedures, ensuring that all physical security measures are in place and operational (i.e., alarms, CCTV, etc.), coordinating implementation of emergency response plans and acting as Emergency Coordinator for the District, reviewing/reporting on inventory movement and damages, supporting inventory activities by providing direction and acting as a liaison between the Stores and Corporate, conducting Safety and Incident Reviews, conducting and driving Safety awareness and training programs, reviewing and managing Safety processes and rates, reviewing incoming communications, alerts, audits, etc., for Asset Protection and Safety, checking for issues and addressing them appropriately to achieve risk or liability reduction goals for all company divisions, attending meetings and scheduling obligations monthly, weekly, and daily or as required by situational needs at organizational sites with the ability to adjust schedules with little to no notice to meet needs or emergency situations, maintaining, delivering and training all company safety programs to reduce customer, Team Member and property damage claims, ensuring company safety standards, programs and training are in place and executed with consistency to all areas of the company, maintaining regular and consistent in-person attendance, and performing other related duties, as assigned.

Qualifications include an Associates or Bachelor's Degree preferred, at least 3 years' experience in multi-site retail security/loss prevention, including use of the Wicklander Zulawski (WZ) interview training program, Basic OSHA Safety regulations, as well as LPC and CFE certifications preferred, Microsoft office skills including Word, Excel and Outlook, experienced in CCTV usage, ability to speak and read English proficiently, bilingual skills helpful, but not required, ability to prioritize duties every day, managing multiple investigations/audits, and discerning the information given for appropriate next steps, ability to make appropriate decisions in stressful situations, ability to use strategic thought process to minimize exposure to emerging threats and trends, ability to analyze and interpret information to identify exceptions and trends signaling potential loss, ability to analyze information, identify root causes and develop/implement approved solutions in stressful situations, ability to influence activities and results of those who are not direct reports, valid drivers' license and clean MVR, and ability to pass a background check and drug screen, where applicable for position.