SERVICE TECHNICIAN- ELECTRIC

Job Description

Job Description

Job Summary:

The Service/ Warranty Technician is responsible for completing residential electrical work on homes before and after homeowners move in. Ensuring all electrical is properly functioning in the new home.

Duties/Responsibilities: Warranty Calls

• Ensuring timeliness of calls regarding homeowners’ schedule.
• Able to troubleshoot and repair homeowners’ electrical issues.
• Ensuring all homes we enter are left clean of all debris, material etc. from our warranty calls.
• Ability to handle dissatisfied homeowners and deescalate situations regarding frustration of call etc.

Duties/Responsibilities: Hot Checks

• Able to accurately complete “Hot Checks” prior to final inspection and homeowner closing.
• Must have knowledge in energizing and deenergizing homes.
• Confirming all equipment is properly installed and functional.
• Able to troubleshoot any faulty equipment, circuit, and breakers.
• Must communicate with the service manager and supervisor regarding any issues that arise during “Hot Checks”.
• Ensure the home is left in “move in” condition.

Duties/Responsibilities: Punch Lists

• Must be able to complete Punch List – A punch list is a quality checklist from the builder of the homeowner of any issues identified during the walk through.
• Must be able to troubleshoot and read blueprints/ floor plans.
• Must have National Electric Code (NEC) knowledge.
• Must communicate with the manager regarding any issues that arise.

Required Skills/Abilities:

• Electrical trade knowledge for all aspects of residential electrical.
• Ability to read prints and scale to ensure placement of fixtures, receptacles, switches, etc.
• Must have their own standard residential electrical tools.
• Excellent time management skills with a proven ability to meet deadlines.
• Must have specialty tool use knowledge – i.e. Jack Hammer, Generator, Multimeter, Toner.
• Excellent organizational skills and attention to detail.
• Must be able to read paperwork and fill out necessary information.

Education and Experience:

• Previous experience in all phases of residential electrical.
• High school diploma or GED preferred.
• Must have electrical safety knowledge. (Lock Out Tag Out)

Physical Requirements:

• Prolonged periods of standing, kneeling, bending, crouching, crawling, and climbing ladders.
• Must be physically capable of pulling wires and cables through conduits.
• Must be able to work in hot and confined spaces (attic work).
• Must be able to use hand and power tools for extended periods of time.
• Must be able to lift up to ­­­­­50 pounds at times.
• Must have a valid driver’s license and maintain a clean driving record.
• Must be able to work On Call schedule on rotation with other service employees.
• Must be able to sit and drive for extended periods of time to reach service locations.
• Ability to safely operate company van in various weather and road conditions.

“This position is not eligible for visa sponsorship or work authorization support. Candidates must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship.”