Office Manager / Creative Admin

Office Manager - Construction (Branch Administration)We are looking for someone who truly enjoys providing support to a collaborative team. If you get excited about partnering with operations teams, keeping things organized, and thrive in a fast-paced environment, this may be the job for you! If you describe yourself as a detail-oriented people person, we want to hear from you!As an Office Manager, you will be responsible for overseeing daily office operations and administrative functions to support the smooth running of the company's landscaping business under the guidance and direction of the Branch Manager. This role serves as a central point of coordination between office staff, field operations, and management, ensuring processes run efficiently and accurately. The ideal candidate is highly organized, proactive, and experienced managing administrative functions in a fast ? paced, service ? based environment.Responsibilities:Oversee daily office operations, including administrative workflows, scheduling, and office proceduresSupervise and support administrative staff, providing guidance and performance feedback as neededServe as a primary point of contact for office ? related inquiries from employees, vendors, and clientsCoordinate paperwork and documentation for operations, HR, fleet, and finance teamsManage office supplies, equipment, and vendor relationshipsSupport payroll, invoicing, billing, and timekeeping processes in coordination with HR and accountingMaintain accurate records, files, and data within company systemsAssist management with reporting, correspondence, and special projectsSupport onboarding logistics for new hires, including office access, paperwork, and coordinationSupport operational leaders with work order managementManage branch reporting for the operational leadership teamManage all inbound calls and handle all customer service inquiriesGreet all incoming visitors and manage walk-in applicant trafficFacilitate the uniform order request process at the branch levelPerforming other tasks as assignedRequirements:High school diploma or equivalent required; associate or bachelor's degree preferred3–5 years of experience in an office management, administrative management, or similar roleStrong organizational and time ? management skills with attention to detailProficiency with Microsoft Office (Word, Excel, Outlook) and administrative software systemsExcellent communication and customer ? service skillsAbility to manage multiple priorities in a fast ? paced environmentExperience handling confidential information with discretionFlexibility and willingness to adapt in a fast-paced and ever-changing environmentAbility to perform with a high degree of autonomyHigh attention to detailPreferred Skills & Experience:Experience working in a landscaping, construction, or field ? based service companyFamiliarity with payroll processing, invoicing, and basic accounting supportExperience coordinating with field operations and management teamsStrong problem ? solving skills and proactive mindsetAbility to improve office workflows and administrative processesBilingual (English/Spanish) preferredAcumatica experience is a plus!Benefits:The well-being of our team members is important to us, and we want to ensure that you feel supported in your growth. Our benefits offerings include the following:Medical, Dental and Vision insuranceAncillary insurance benefits401k with employer matchPaid time offPaid holidaysWeekly payOngoing trainingCareer advancement opportunitiesAbout Us:Here at Down to Earth, we pride ourselves in our commitment to our team and the communities we support. With over 1,200 employees spanning across 12 locations, we provide premium commercial landscape development, maintenance, and enhancement services serving multiple regions across Florida.We are invested in shaping the future of the green industry by focusing on community, continuous improvement, and quality every time. We approach each project with the same business strategy and principles that have made us successful for 30 years: surround yourself with team members that care and offer services that exceed client expectations. We strive to build long-term relationships by exemplifying value through superior work.Come and experience the Down to Earth difference! Join our team and work alongside Florida's best landscape and irrigation professionals. We offer the perfect place to work, learn, and grow. Learn more by visiting our website at To Earth is proud to be an Equal Employment Opportunity employer. We strive to recruit, develop, and retain top candidates by providing an engaging culture and opportunities to grow and develop. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any other characteristic protected by applicable law.