Employee Benefits Account Associate

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Help Businesses Take Care of Their Most Valuable Asset—Their People

Do you enjoy building long-term client relationships and helping businesses find employee benefits solutions that make a real difference? Are you looking for a career where you can combine your benefits expertise with exceptional customer service?

We're seeking an Employee Benefits Account Associate to join our growing team. In this role, you'll become a trusted advisor to employer groups by helping them manage their employee benefits programs, navigate renewals, and provide ongoing support throughout the year.

This is an excellent opportunity for someone who enjoys problem-solving, collaborating with clients, and delivering an outstanding service experience.

What You'll Do
As an Employee Benefits Account Associate, you'll serve as the primary point of contact for a portfolio of business clients, ensuring their employee benefits programs run smoothly from implementation through renewal.

Key Responsibilities

• Manage day-to-day relationships with employer groups and key decision-makers.
• Provide guidance on medical, dental, vision, life, disability, and other employee benefits programs.
• Lead annual renewal discussions and present available plan options.
• Coordinate open enrollment activities and assist with employee communications.
• Work closely with insurance carriers to resolve service issues and policy questions.
• Process enrollments, eligibility changes, terminations, and policy updates.
• Assist with onboarding new employer groups and implementing benefit plans.
• Monitor client accounts and proactively recommend improvements to enhance the customer experience.
• Stay current on carrier updates, market trends, and benefits regulations.

What We're Looking For
Required Qualifications

• Active California Life & Health Insurance License (or ability to obtain).
• Experience in employee benefits, group health insurance, account management, or a related client-facing role.
• Working knowledge of group medical, dental, vision, life, and disability insurance.
• Excellent communication and relationship-building skills.
• Strong organizational abilities with exceptional attention to detail.
• Ability to prioritize multiple client needs in a fast-paced environment.
• Proficiency with Microsoft Office and benefits administration platforms, including Employee Navigator.

Why You'll Enjoy This Role

• Build meaningful, long-term relationships with business clients.
• Join a collaborative and supportive team environment.
• Work in a role that combines consulting, customer service, and problem-solving.
• Opportunity for professional growth within a stable and expanding organization.
• Make a direct impact by helping employers provide valuable benefits to their employees.

Who Thrives in This Position?
Successful candidates are proactive, organized, and genuinely enjoy helping clients succeed. They are trusted partners who communicate effectively, solve problems with confidence, and take pride in delivering exceptional service.

If you're passionate about employee benefits and want to build lasting relationships while making a meaningful impact on local businesses, we'd love to hear from you.

Apply today and grow your career as an Employee Benefits Account Manager with our team.