Certified Peer Support Worker (CPSW)
NAVA Behavioral Health
Job Description
Job Description
Certified Peer Support Worker (CPSW)
Nava Behavioral Health – Las Cruces, NM
Full-Time | Non-Exempt
Position Summary
Nava Behavioral Health is seeking a Certified Peer Support Worker (CPSW) to provide recovery-oriented support services to individuals participating in our behavioral health and Intensive Outpatient Program (IOP).
The CPSW uses lived recovery experience, professional boundaries, and evidence-based peer support principles to empower clients to build resilience, develop coping skills, and achieve sustainable recovery.
This position requires strong communication skills, emotional maturity, reliability, and the ability to serve as a positive role model in a structured treatment environment.
Key Responsibilities
Peer Support & Recovery Coaching
- Provide individual and group peer support services
- Assist clients in identifying recovery goals and action steps
- Support development of coping skills and healthy routines
- Encourage participation in treatment and recovery activities
- Model healthy boundaries and recovery behaviors
Care Coordination & Advocacy
- Assist clients with navigating community resources
- Support referrals to housing, employment, education, and medical services
- Advocate for client needs within scope of role
- Assist with transportation coordination when applicable
Group & Program Support
- Co-facilitate recovery groups as assigned
- Support IOP instructors and clinical staff in maintaining structured programming
- Assist with attendance tracking and engagement documentation
- Monitor client participation and report concerns to clinical team
Documentation & Compliance
- Complete timely, accurate progress notes
- Maintain compliance with agency, Medicaid, and state documentation standards
- Protect client confidentiality in accordance with HIPAA
- Participate in supervision and team meetings
Required Qualifications
- Current New Mexico Certified Peer Support Worker (CPSW) certification in good standing
- Must meet all New Mexico peer support credential requirements
- Minimum of 1 year of sustained personal recovery
- High school diploma or equivalent
- Ability to pass background check and meet agency compliance requirements
Preferred Qualifications
- Experience working in behavioral health or substance use treatment settings
- Experience in group facilitation
- Familiarity with Medicaid documentation standards
- CPR/First Aid certification
Core Competencies
- Strong professional boundaries
- Recovery-oriented mindset
- Empathy balanced with accountability
- Emotional intelligence and maturity
- Reliable and punctual
- Team-oriented
- Ability to maintain confidentiality
Work Environment
This position works onsite at Nava Behavioral Health in Las Cruces, NM. CPSWs work directly with clients in early recovery and must be able to maintain professionalism, structure, and consistency in a dynamic environment.
Compensation & Benefits
- Competitive hourly wage based on experience and certification level
- Paid time off
- Professional development opportunities
- Supervision and team-based support
About Nava Behavioral Health
Nava Behavioral Health is committed to delivering structured, compassionate, and accountable behavioral health services. Our peer support team plays a vital role in empowering clients to build sustainable recovery and community reintegration.
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