FOH Supervisor

Job Summary For over 25 years, the Water Grill has offered superior seafood and outstanding service in Southern California. Competitive hourly rate $23 - $27 / hour depending on experience. Benefits Growth opportunities Great training and commitment to promotions from within Teamwork / flexible hours Education reimbursement Generous dining discount Professionalism Productive environment Strong company culture Delicious food in a beautiful restaurant Responsibilities The Front of House Supervisors support the management team in providing friendly, helpful, and knowledgeable guest service that goes above and beyond at all times. Supervisors are part of a fun, fast‑paced environment and will have multiple responsibilities from guest interaction, to expediting orders, to hands‑on service. This position is a step before our Management Training and is an opportunity to learn the business and grow your career. Essential Qualifications Minimum of 21 years of age to serve alcoholic beverages with food High school graduate; some college Any previous supervisor experience Food Handler Card Ability to communicate effectively in written and spoken English Basic mathematical calculation skills Well‑organized, able to maintain concentration and think clearly while serving guests Can focus on task performance despite frequent stressful interruptions Suggestive selling skills for menu items and beverages Calm conversation with irate guests, co‑workers, or supervisors in tense situations Ability to perform job functions with minimal supervision Team‑player working cohesively with co‑workers Complete knowledge of front‑of‑house standards Correct maintenance and use of food serving/preparation equipment Experience with point‑of‑sale procedures Essential Job Functions Complete opening duties as assigned and to standard Record all necessary information/messages in legible writing on appropriate sheets Seat guests as reserved or walk‑in, promptly and courteously, accommodating special requests Ensure transfer of guest checks from bartender and cocktail servers to dining room servers Anticipate guest needs, respond promptly, and acknowledge all guests, even when busy Interact courteously and professionally with guests, supervisors, and co‑workers Resolve guest complaints beyond giving and receiving instructions Follow manager’s instructions Monitor and maintain cleanliness, sanitation, and organization of guest restrooms Guide assigned assistants to ensure optimum service to guests Complete closing reports as assigned and leave duty after reporting to manager Legibly document orders when the point‑of‑sale system is inoperative and distribute orders to appropriate stations Complete comp’s or voids as needed during the shift Follow maintenance program and cleaning schedule for each shift Update menus and wine lists for managers Notify management of any pertinent information related to shift activities Equal Opportunity Employer #J-18808-Ljbffr Hirebridge