Warehouse Lead

What You’ll Do The Black Tux is looking for a Warehouse Lead to help with outbound functions in our Pittston, PA warehouse. The lead is responsible for monitoring all productivity and quality of all outgoing inventory and ensuring orders leave with the customer in mind to uphold our high quality standards. This position will report to the Area Manager and provide a positive example of performance, safety, and reliability. Lead and supervise a team of 3 to 40 warehouse associates, with expanded responsibility during peak seasons, ensuring consistent performance, engagement, and morale throughout shifts. Review, interpret, and execute management‑issued floor plans to ensure daily production goals are met and resources are used effectively. Monitor and communicate hourly TPH performance data to associates, making real‑time adjustments to assignments to keep the operation on track. Conduct daily start‑of‑shift team meetings covering performance metrics, daily production goals, safety topics, quality standards, and operational priorities. Deliver real‑time coaching on safety behaviors, quality standards, conduct, and performance expectations in alignment with TBT policies and core values. Actively mentor and develop your Ambassador, providing real‑time feedback and guidance to prepare them for the next level of leadership in accordance with TBT leadership guidelines. Partner with cross‑functional departments to proactively balance incoming workload and backlogs, ensuring smooth flow across the operation. Operate and learn industry‑specific warehouse technology, systems, and tools as required to support daily operations. Proactively identify and immediately elevate unsafe practices, conditions, or behaviors to management. Monitor product and process quality in real time; notify management promptly of any recurring quality defects and collaborate on immediate corrective action plans. Follow all Standard Operating Procedures (SOPs) with precision; communicate proactively with the manager when challenges arise that may affect the ability to execute as documented. Serve as a key communication link between associates and management, escalating concerns, ideas, and observations in a timely and professional manner. Perform additional duties as assigned by management in support of operational needs. Dry cleaning and/or tailoring knowledge is a plus but not required. Who You Are 1+ year in a lead or supervisor role Experience in a high‑volume, fast‑paced environment Proficiency with warehouse management systems (WMS) Familiarity with Lean, Six Sigma, Kaizen, or continuous improvement concepts Knowledge of OSHA safety standards and best practices Previous warehouse, distribution, or fulfillment experience Demonstrated ability to lead, motivate, and hold others accountable Strong English communication skills — both verbal and written. Spanish speaking preferred. Ability to read and execute operational floor plans Comfort with performance data and productivity metrics (TPH) Physical ability to stand, walk, and lift a minimum of 50 lbs throughout the shift Perks and Benefits Competitive medical, dental, vision, and disability plans Option to participate in a 401(k) plan through Betterment Generous paid time off One Medical and Wellhub (Gympass) membership Free snacks & beverages Paid company‑recognized holidays aligning with our holiday pay policy Employee engagement & cultural events Discounts on garment rental and purchases for you, your partner, and friends & family Bi‑annual compensation review process Pay and Benefits The base salary range for this position will be $21-25 an hour. Compensation may vary based on the candidate’s skills, qualifications, and location. Diversity, Equity, Inclusion and Belonging We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal opportunity employer to all. The Black Tux Participates in E-Verify. E‑Verify is an internet‑based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States. #J-18808-Ljbffr The Black Tux