Day Shift Service Desk Supervisor: Lead & Optimize IT Support
University of California - San Francisco
The University of California - San Francisco is seeking a Service Desk Supervisor for day shifts, coordinating the Service Desk team within Customer Experience. This role manages day-to-day operations, providing technical guidance and ensuring customer issues are resolved efficiently. Ideal candidates possess leadership skills, extensive experience in IT service management, and a commitment to fostering an inclusive environment while providing high-quality service. #J-18808-Ljbffr University of California - San Francisco
- The Service Desk Supervisor, Day will be a critical part of the Service... ...service desk during day shifts. The Service Desk... ...the Manager, Technical Support Services to ensure... ...culture by ensuring UCSF's IT infrastructure is... ...Management, and Supervision Leads and supervises the...Day shiftFull timeWork experience placementRemote work
- ...Plain is redefining customer support for the next generation of B2B companies. We're building... ...across Europe. This role is hybrid (3 days in-office) from our San Francisco office.... ...constantly looking for opportunities to optimize your own work. Communicate clearly and proactively...Day shiftWork at officeImmediate start3 days per weekEarly shift
- ...teams for Google Workspace. Support Engineering at Sierra... ...important part of providing the best service to our customers is having a dedicated... ..., and automation that power it, using Agent OS itself. If... ...be stressful. You bring calm, optimism, and clarity to the situation....SuggestedFull timeFlexible hours
- ...Manage the HelpDesk and Desktop support team Support messaging and collaboration... ...center - application, PBX, and service providers Coordination of WAN optimization strategies to boost performance of... ...of platform or location 3+ years IT management in a fast paced,...SuggestedWork at office
- ...an advanced autonomous fleet? As a Fleet Support Engineer , you will be at the heart of... ...that keep a cutting‑edge fleet running optimally. What You’ll Do: Serve as the primary point... ...voltage circuits, Unified Diagnostic Services (UDS), and safe troubleshooting practices...SuggestedRemote work
- ...Blacksmith Technical Support Engineer We started by building infrastructure to run CI workloads really fast. Our first product... ...tools, processes & automations for diagnosing issues and optimizing the service for performance. Collaborate cross-functionally to...
$90k - $115k
...Sigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it... ...the 2024 Stevie Gold Award for Customer Service, helping customers solve technical,... ...practice and tools for diagnosing issues and optimizing the service for performance. Collaborate...Work experience placementWork at officeFlexible hours$80k - $120k
...Overview Sr. IT Support Engineer — San Francisco Bay Area... ...provide excellent client service at every level and in... ...enterprise environment Lead incident response and root... ...Administer and optimize Microsoft 365 tenant configurations... ...dental, HSA, Dependent Day Care FSA, and travel/...Full timeMonday to Friday$172.5k - $210k
...context across long-running tasks, optimizing tokens, latency, reliability,... ...’s production fleet, and supporting model rollouts, capacity... ...Distillation & Dectection Platform Lead a team of software engineers... ...production systems such as services, pipelines, tooling, instrumentation...Local area- ...role of AI in next generation applications. It's an opportunity to make a significant... ...Participate in our follow-the-sun customer support model to ensure continuity in resolving... ...serving of LLMs ~ Experience running and optimizing infrastructure for distributed ML...
- ...About The Role We're looking for a Technical Support Engineer to help our customers troubleshoot issues, optimize their setup, and get the most value out of our product... ...-growing startup, quickly scoping their issues, leading troubleshooting discussions, and driving them to...
- ...Customer Support Engineer San Francisco, CA — Full Time. We're looking... ...platform implementation and optimization Solve sophisticated... ...operational issues Troubleshoot service interruptions and performance... ...improvements Additional Opportunities Lead customer implementation...Full timeFlexible hours
- ...much more. Roboflow is supported by great customers and... ...Lachy Groom, amongst other leading software investors.... ...be a reactive break/fix service. Yes, there will be times... ...-to-value, ensuring optimal use of our platform, and... ...Partake in first on-call shift Within six months, you...Remote workWork from homeRelocation packageShift work
$60k - $70k
...pioneered pricing optimization solutions for the... ...seeking a Technical Support Engineer to serve... ...support the 12-8pm EST shift. You'll combine... ...communication, leading incident resolution... ...environments where no two days are the same,... ..., product, and services teams who share knowledge...Remote workFlexible hoursShift work- ...accurate, centralized inventory of IT assets including endpoints,... ...using ITAM/ITSM tools. Support hardware refresh, replacement... ...licenses and propose reclamation or optimization actions. Prepare data and... ...standards. Partner with service desk and endpoint teams to streamline...
$10k
...Product & Design, Customer Support Vapi (/ˈVɑːpi/): We’re creating the shift to voice as humanity’... ...adding 2,000+ every day Try talking to Vapi... ..."customer service" management role - it is engineering-led leadership... ...outputs, and how to optimize them for voice latency...Full timeShift work- Senior IT Engineer San Francisco Bay Area What You... ...that augment IT service delivery. You use LLMs... ...Compliance & Access Reviews: Support SOC 2 evidence collection... ...end‑to‑end - from Day 1 provisioning through... ...integrations, license optimization, app security reviews,...Home officeFlexible hours
- ...an advanced autonomous fleet? As a Fleet Support Engineer , you will be at the heart of... ...that keep a cutting‑edge fleet running optimally. What You’ll Do: Serve as the primary point... ...voltage circuits, Unified Diagnostic Services (UDS), and safe troubleshooting practices...Remote work
$100k - $140k
...Infrastructure Support Engineer Houston; New York;... ...critical role in maintaining service availability, driving... ...rotation and handle day‑to‑day tickets and alerts... ...for automation to optimize processes. Constantly... ...by trying new things, leading, challenging the status...Flexible hours- ...growing rapidly, and our Technical Support Engineering team is scaling... ...Gold Award for Customer Service, helping customers solve technical... ...tools for diagnosing issues and optimizing the service for performance.... ...every team the speed to act and IT the control to scale. Sigma is...Full timeWork at officeFlexible hours
- ...Respond to customer queries and handle escalation Provide H&F Support at Data Center to remote team Provide H&F Support at MDF to remote... ...Environment and coordinate with multiple teams Analysis, optimization, design, installation, configuration, maintenance, troubleshooting...Remote workLong distance
- OPSWAT a global leader in IT, OT, and ics critical... ...a Senior Technical Support Engineer to join our Global... .... In the Professional Services capacity, the engineer... ...helping organizations optimize their IT environments with... ...processes. Experience leading onsite workshops and...Work at officeLocal area
$140k - $187k
...performance metrics, handling customer support workflows, building admin dashboards, and... ...resources to properly invest in these tools, leading to a lot of old and clunky internal... ...debugging database connections and APIs, optimizing Retool deployments, writing JavaScript...Work at office- ...building the very first post-AGI support team. We resolve complex... ...bring us toward industry‑leading response times and service levels, while... ...a hybrid work model of 3 days in the office per week and... ...support coverage in on‑call shifts and during holidays and weekends...Day shiftWork at officeRelocation packageShift workWeekend work
- ...company at $1.5B. About the Role We are looking for a Technical Support Manager to lead and grow our Product Expert team in San Francisco. In this... ...Location San Francisco (Hybrid). We work from the office 3 days a week to foster collaboration and move quickly. Why Join Us...Work at office3 days per week
- ...Assembled Support Role Great customer support requires... ...management that optimizes both human and AI capacity... ...deliver faster, better service while making smarter decisions... ...Francisco office, five days a week (Monday–Friday).... ...when priorities shift or obstacles arise...Work at officeMonday to FridayShift work
- ...ambiguous environments. What You’ll Do Support technical discovery sessions to... ...executive sponsors and technical leads, while surfacing issues and... ...balance: paid time off when you need it, relocation support, and more perks that optimize your time. Opportunities to...Contract workRelocation package
$133k - $161k
...Human Interest as a Senior IT Systems Specialist to... ...robust systems that support our rapidly growing internal... ...deploying internal IT services, including asset... ...What you get to do every day Diagnose, investigate... ...automation for IT system optimization Experience developing...Full timeWork at officeLocal areaRemote workWork from home2 days per week3 days per week- ...Senior Enterprise IT Engineer , you will... ..., management, and support of Imprint’s core... ...employee technology services. This role is... ...Like in the First 90 Days Established clear... ...accounts and resources Lead periodic access... ..., and cost optimization across SaaS platforms...Immediate startRemote workFlexible hours
- ...trusted by many of the leading life sciences... ...The Role: The Senior IT Specialist serves as... ...the first line of support for all internal technical... ...will manage service tickets, execute onboarding... ..., compliant, and optimized for performance.... .... Resolves day‑to‑day tickets independently...Full timeWork at officeLocal areaRemote workFlexible hours
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