Regional Healthcare Account Manager

Regional Healthcare Account ManagerOxford Solutions is working with a growing healthcare technology client seeking a Regional Healthcare Account Manager to support and expand customer relationships across the Appalachia region. This direct hire role is hybrid, with candidates required to live in West Virginia and be comfortable commuting to Morgantown or Charleston as needed.This role is ideal for someone with healthcare account management or sales experience who understands how to work with health systems, hospitals, physician groups, and clinical stakeholders. The Regional Account Manager will serve as a trusted partner to existing customers, support platform adoption, and identify opportunities for account growth within the region.Responsibilities:Manage and grow relationships with assigned healthcare accounts across the Appalachia regionServe as the primary point of contact for health systems, hospitals, physician groups, and healthcare provider customersBuild trusted customer relationships by understanding operational needs, workflows, and business goalsDevelop and execute strategic account plans focused on adoption, retention, expansion, and revenue growthPartner with customers to ensure successful use of healthcare technology solutions that support remote patient management programsIdentify opportunities to expand services within existing accountsCollaborate with internal teams to address customer needs, resolve issues, and improve the customer experienceMaintain accurate account activity, pipeline updates, and customer information in CRM systemsQualifications:Bachelor's degree in Business, Healthcare Administration, or a related field preferred3 to 7 years of experience in healthcare account management, regional account management, sales, or customer successExperience working directly with health systems, hospitals, physician groups, clinics, or healthcare providersStrong understanding of healthcare operations, provider workflows, and healthcare decision-making processesConsultative sales or account management approach with the ability to identify customer needs and growth opportunitiesExperience developing account plans, managing territories, and growing customer relationshipsCRM experience using Salesforce, HubSpot, or a similar platformAbility to travel in Appalachia region (20-40%)Preferred Experience:Healthcare technology, digital health, telehealth, or remote patient monitoring experienceKnowledge of healthcare reimbursement models, value-based care, or chronic care management programsUnderstanding of HIPAA, healthcare data security, and compliance considerations