Hotel Front Desk Agent
Full-time
Homewood Suites & Tru Colorado Springs Airport
Job Description
Job Description
Job description:
Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team in providing exceptional guest experiences at our hotel. The ideal candidate will possess a strong background in hospitality management and demonstrate excellent customer service skills. This role involves managing front desk operations, assisting guests with check-in and check-out processes, and ensuring that all guest inquiries are handled efficiently and courteously.
Responsibilities
- Welcome guests upon arrival and provide a seamless check-in experience.
- Handle guest check-out procedures, including billing and payment processing.
- Manage reservations, cancellations, and modifications through the hotel management system.
- Address guest inquiries and provide information about hotel services, local attractions, and amenities.
- Maintain accurate records of guest interactions and transactions.
- Assist with night audit duties as required, ensuring all financial transactions are balanced at the end of each day.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
- Utilize multi-line phone systems to manage incoming calls effectively while maintaining professional phone etiquette.
- Foster positive guest relations by addressing concerns promptly and professionally.
Skills
- Strong background in hospitality management or hotel management is preferred.
- Experience in front desk operations within a resort or hotel setting is highly desirable.
- Bilingual or multilingual abilities are a plus for enhancing guest communication.
- Excellent customer service skills with a focus on guest satisfaction.
- Proficient in using multi-line phone systems and handling various communication channels.
- Knowledge of night audit processes is beneficial for candidates applying for overnight shifts.
- Strong interpersonal skills to build rapport with guests and colleagues alike.
- Ability to work in a fast-paced environment while maintaining attention to detail. Join our team as a Front Desk Agent, where you will play a vital role in creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Vacancy posted 11 days ago
Similar jobs that could be interesting for youBased on the Hotel Front Desk Agent in Colorado Springs, CO vacancy
$16.35 per hour
...Front Office Agent Highgate is a leading real estate investment and hospitality management company... ...a global portfolio of more than 400 hotels spanning North America, Europe, the... ...operate all relevant aspects of the Front Desk computer system. Be able to perform...SuggestedHourly payFull timePart timeWorldwideShift workRoyal Lahaina Resort
Colorado Springs, CO1 day ago- ...Front Desk Agent The front desk agent will assist guests and members with all queries via email and phone, guest arrivals and departures... ...make reservations, cancellations and answer questions on rates, hotel facilities, and services with efficiency and professionalism....SuggestedShift work
Garden of the Gods Resort and Club
Colorado Springs, CO5 days ago - ...Front Desk Agent - Full Time The Front Desk Agent will be the first point of contact for guests, providing exceptional customer service... ...Resolve guest complaints to over-the-moon satisfaction. Follow Hotel policies with lost and found items. Adhere to Hotel...SuggestedFull timeWork at officeFlexible hoursAfternoon shift
SCP Hotels
Colorado Springs, CO2 days ago $15.16 - $16.5 per hour
...Front Desk Agent ("Agente de Recepcion") Hilton Garden Inn Colorado Springs - Colorado Springs, CO 80903 Overview Salary Range $1... ...Hourly Position Type Full-Time/Part-Time Category Hospitality - Hotel Description POSITION PURPOSE Perform in a pleasant,...SuggestedHourly payFull timePart timeAzul Hospitality
Colorado Springs, CO3 days ago$15 per hour
...and Vision options for full-time employees/liliPaid time off and 401(k) for full-time employees/liliAll employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels/liliRegular...SuggestedHourly payFull timeShift workZMC Hotels
Colorado Springs, CO4 days ago$18 per hour
...Front Desk Agent Are you ready to help shape the future of travel and hospitality at the new Hotel Polaris at the U.S. Air Force Academy? Hotel Polaris is seeking an exceptional Front Desk Agent to join our team and play a vital role in shaping the success of Hotel...Hourly payFull timeFlexible hoursNight shiftAfternoon shiftCoralTree Hospitality
Colorado Springs, CO3 days ago- ...Front Desk Agent You are usually the first person a guest sees when they walk through our doors. You are also often the last. And everything... ...for you. As a Front Desk Agent, you are the face of this hotel. You set the tone from the very first interaction, and you...Full timeLocal areaImmediate startFlexible hoursShift workDay shiftAfternoon shift
Pyramid Global Hospitality
Colorado Springs, CO5 days ago $16 per hour
...Part-Time Front Desk Agent Pay starts at $16/hr. Overview: The Front Desk Agent is responsible for assisting guests with check-in... ...satisfaction. Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates,...Part timeHotel Spero
Colorado Springs, CO23 hours ago- ...Job Description Job Description The Front Desk Clerk is the first and last point of contact for guests at The Academy Hotel. This role is responsible for delivering exceptional customer service, managing guest reservations, resolving concerns professionally, and...Local areaShift work
TheAcademy.com
Colorado Springs, CO5 days ago $16.5 per hour
...Auditor is responsible for reconciling all hotel cashier transactions; reviewing,... ...management and performing guest service agent duties as required, including check-in, check... ...-end reports. Audit and reconcile all Front Desk and Food & Beverage Cashier's work. Audit...Hourly payFull timePart timeFlexible hoursNight shiftAfternoon shiftHighgate Hotels
Colorado Springs, CO3 days ago- ...Join Our Team as a Front Desk Agent The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the...Daily paidFull timeTemporary workWork at officeRelocation
Aimbridge Hospitality
Colorado Springs, CO11 hours ago - ...Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room...Full timeFlexible hours
Sweetwater Ave Llc
Colorado Springs, CO8 days ago $15 per hour
...Job Description Job Description The Front Desk Agent is responsible for being the first point of contact as well as the first impression... ...the following duties in a manner that reflects our hotel’s vision, mission, and core values. Compensation: $15+ an hour...Flexible hoursShift work- ...Description Salary: SUMMARY: Process daily audit of the hotels financial data, and handle the requests and transactions of the... ...as necessary. ESSENTIAL FUNCTIONS: Verify each Front Desk shifts transactions Process credit card transactions...Local areaShift work
$16.5 - $17 per hour
...Job Description Job Description We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and...Hourly payWork at officeLocal area$18 per hour
...As a member of the Purchasing department, this position will receive, store, issue, and distribute beverage products throughout the hotel. Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more...Hourly paySeasonal workLocal areaThe Broadmoor Hotel
Colorado Springs, CO4 days ago- Job Description Job Description The Administrative Assistant / Receptionist plays a vital role in ensuring smooth office operations by managing reception duties, scheduling, clerical support, and communication across multiple departments. This position supports the...Work at office
Aetos Systems
Colorado Springs, CO11 hours ago - ...Job Description Job Description The Administrative Assistant/Front Office Receptionist plays a key role in managing front office operations within a large team environment. This position supports the smooth functioning of daily office activities by handling reception...Work at office
Moffitt Cancer Center
Colorado Springs, CO11 hours ago - Job Description Job Description Administrative Assistant for full service real estate and property management firm. Knowledge with Quick Books and the Appfolio property management software.would be a plus. Company Description We are a locally owned small business...
Walker Asset Management Realty Inc
Colorado Springs, CO4 days ago - ...Job Description Job Description The Administrative Assistant/Front Desk Receptionist is a key member of a large corporate environment, responsible for managing front desk operations and providing exceptional administrative support. This role involves daily interactions...Full timeWork at office
Evolve
Colorado Springs, CO12 hours ago $17 - $20.5 per hour
Job Responsibilities Assist in managing and organizing office operations and procedures. Handle incoming calls, emails, and correspondence, directing them to the appropriate personnel. Maintain office supplies, equipment, and inventories, replenishing as ...Work at officeTopgolf International, Inc.
Colorado Springs, CO2 days ago$17 - $20.5 per hour
Job Responsibilities Assist in managing and organizing office operations and procedures. Handle incoming calls, emails, and correspondence, directing them to the appropriate personnel. Maintain office supplies, equipment, and inventories, replenishing as needed...Work at officeTopgolf
Colorado Springs, CO3 days ago- ...to the Site Manager, COR (Contracting Officer's Representative), and QA staff. Customer Service & Unit Support: Provide front-line administrative support to Army units turning in equipment. Assist supply clerks, technicians, and coordinators in resolving...Contract workFor contractorsWork at office
Akima
Colorado Springs, CO4 days ago $15.16 per hour
...Front Desk Clerk With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Colorado Springs, Colorado. What you'll do:...Hourly payWork at officeEquity LifeStyle Properties
Colorado Springs, CO4 days ago$24 per hour
General Clerk III AFO is looking for a General Clerk III to work in Fort Carson, CO. Uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps that vary in nature and sequence. Selects from alternative methods and refers problems...For contractorsWork at officeRemote workAkima
Colorado Springs, CO3 days ago$18 - $20 per hour
...and guests by answering various questions and directing to the appropriate Dept./Staff member. Ability to multi-task a high volume desk. Must have excellent communication skills. Access and utilize internal software "Onesite" to submit work orders. Print and...Full timeWork at officeSalvation Army Western Territory
Colorado Springs, CO6 days ago- Area Office Administrator I Summary: This position provides administrative support, enabling the Young Life field ministry area office to function an organized and efficient manner. Essential Duties: Written and Verbal Communication Answer correspondence...Hourly payWork at office
Young Life
Colorado Springs, CO5 days ago $16 per hour
...Front Desk Concierge Frenchies Modern Nail Care Part-Time | Clean, Non-Toxic Nail Studio | Colorado Springs, CO Pay: $16+ per hour (depending on experience and schedule availability) Frenchies Modern Nail Care is not your typical nail salon. We're a clean, modern...Hourly payPart timeFlexible hoursFrenchies of Charlotte-South End NC
Colorado Springs, CO3 days ago- ...support our mental health medication management team. This role is responsible for welcoming patients, scheduling appointments, managing front office operations, and helping create a supportive and professional environment for patients receiving mental health care. The...Work at office
MasterMind Clinic PLLC
Colorado Springs, CO4 days ago - Baylor Scott & White Surgicare Centennial is hiring a Receptionist! **** Why choose Baylor Scott & White Surgicare Centennial? Elevated Quality of Care: Join a team dedicated to delivering top-tier surgical procedures in a high-quality, service-oriented atmosphere....Temporary workWork at officeFlexible hours
United Surgical Partners
Colorado Springs, CO10 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Hotel Front Desk Agent. Be the first to apply!
Related searches
- medical call center receptionist Colorado Springs, CO
- nursing home receptionist Colorado Springs, CO
- temporary receptionist Colorado Springs, CO
- customer service front desk receptionist Colorado Springs, CO
- hr receptionist Colorado Springs, CO
- pool receptionist Colorado Springs, CO
- receptionist fitness Colorado Springs, CO
- spa receptionist Colorado Springs, CO
- front office/receptionist Colorado Springs, CO
- dental front office receptionist Colorado Springs, CO