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Help Desk Analyst — First‑Line IT Support Pro

Nicklaus Children's

Miami Children’s Hospital is seeking a Help Desk Analyst to provide first-line IT support in a fast-paced environment. The role involves triaging calls, owning issues through resolution, and minimizing user downtime across Windows platforms and Office applications. Candidates should have 1–3 years of troubleshooting experience in Windows environments, strong communication skills, and familiarity with helpdesk software and service level targets. #J-18808-Ljbffr Nicklaus Children's

Vacancy posted 3 days ago
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