QA Technician

FOR MORE THAN 80 YEARS, Natus has been committed to serving the varying needs of clinicians, delivering the highest-quality solutions to raise the standard of care for patients everywhere.

Our comprehensive diagnostic and therapeutic sensory solutions are designed to simplify workflows for sensory specialists, ensuring care teams have the right instrumentation to give patients the right support - and greater peace of mind.

Job Function: Quality Assurance & Regulatory


Job: QA Technician

Location : Middleton, Wisconsin, USA

Job Overview

The QA Technician supports quality assurance activities within a regulated medical device manufacturing environment. This role ensures compliance with quality systems and internal procedures through inspection, documentation review, and product release activities.

The position plays a key role inincoming inspection, Device History Record (DHR) review and release, and maintaining audit-ready quality records. The QA Technician works cross-functionally to support product quality, compliance, and continuous improvement initiatives.

Key Responsibilities

• Perform incoming inspection of materials/components and review supplier documentation (CoC/CoA).
• Conduct thorough DHR reviews to ensure completeness, accuracy, and compliance prior to product release.
• Approve and release finished product in line with established procedures.
• Identify, document, and support investigation of non-conformances.
• Maintain accurate, complete, and audit-ready quality records.
• Support internal/external audits and inspections.
• Maintain Preventative Maintenance (PM) and calibration schedules; ensure equipment is within calibration.
• Review and update procedures, work instructions, and forms as required.
• Identify and support implementation of process improvements.
• Communicate effectively with cross-functional teams (Manufacturing, Engineering, Supply Chain, QA).
• Support training on QA processes and procedures.
• Adhere to all safety and quality requirements and promote a culture of compliance and continuous improvement.

Level Expectations

• Performs routine to moderately complex tasks with a high degree of independence.
• Applies working knowledge of quality systems and manufacturing processes.
• Exercises judgment in inspection, documentation review, and release decisions.
• Works with minimal supervision and takes ownership of assigned tasks.
• Supports team coordination and continuous improvement initiatives.

Experience & Qualifications

Experience:

• 3-5 years in a regulated manufacturing environment (medical device preferred).
• Experience in incoming inspection, documentation review, and product release.

Skills:

• Strong knowledge of quality systems and documentation practices.
• Experience with inspection methods and measurement tools.
• Familiarity with non-conformance handling and root cause analysis.
• High attention to detail, organization, and problem-solving skills.
• Effective communication and teamwork.

Key Behaviors

• Patient and quality focused
• Detail-oriented and compliant
• Accountable and proactive
• Collaborative and adaptable
• Continuous improvement mindset

Pay Transparency Details: The actual base pay offered will vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Natus, it is not typical for an individual to be hired at or near the top end of the range.

What We Offer!
• Medical Plans
• Wellness Program
• Dental & Vision Benefits
• EAP Services
• Legal Services
• 401(k)
• 4 weeks of PTO
• 2 Floating Holidays
• 7 Company Holidays
• HSAs (Employer HSA contribution available, dependent on plan selection.)
• Dependent Care FSA
• Disability Benefits,
• Life Insurance Benefits
• Tuition reimbursement and more!

Join Natus Sensory today. Confidence in every Sense.

Natus is an Equal Employment Opportunity Employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Natus also prohibits harassment of applicants based on any of these protected categories. It is also Natus' policy to comply with all applicable federal, state, and local laws respecting consideration of unemployment status in making hiring decisions.