Pizza Manager (Captain)

Mattenga's Manager (Captain) oversees all daily operations to ensure exceptional guest experiences, efficient workflows, and a positive team culture. This role is responsible for leading staff, maintaining high standards of food quality and service, and driving overall business performance. The ideal candidate is a hands‑on leader who thrives in a fast‑paced environment and knows how to balance hospitality with operational excellence. Key Responsibilities Lead and motivate staff to provide outstanding service and maintain high standards of food quality and cleanliness Oversee daily operational activities, ensuring smooth workflows and adherence to safety and quality protocols Communicate effectively with team members, management, and guests to foster collaboration and resolve issues promptly Monitor performance metrics and implement improvements to enhance guest satisfaction and operational efficiency Train and develop team members to uphold company standards and promote a positive workplace culture Manage inventory, supplies, and scheduling to optimize resource utilization and reduce waste Address customer concerns and feedback proactively to ensure a memorable dining experience Lead by example in professionalism, work ethic, and guest service Conduct performance evaluations and provide ongoing coaching Conduct regular team meetings to communicate goals, updates, and expectations Required Qualifications Minimum of 2 years of experience in restaurant or hospitality management Strong leadership and team management skills Excellent communication and interpersonal abilities Proven ability to solve problems quickly and effectively Knowledge of food safety standards and operational procedures Ability to work in a fast-paced environment and handle multiple priorities Oversee daily restaurant operations, including opening and closing procedures Maintain cleanliness and organization throughout the restaurant Manage labor costs, food costs, and inventory levels Preferred Qualifications Experience with POS systems and inventory management software About Mattenga's Pizzeria Alamo Ranch Company Overview Alamo Ranch2023, 2024, 2025 Choice San Antonio's Favorite Pizza2025 Pizza Today Pizzeria of the Year2025 KSAT Pizza of the Year2025 Pizza Fest San Antonio's Judge's Choice2025 Pizza Fest San Antonio's Kid's Choice Mission Mattenga's gathers friends and families together to deepen relationships for the glory of God. Vision We train people for success in life through excellence and diligence. Culture Texas Hospitality.Mattenga’s guests must experience the definition of Texas Hospitality when they come in our location. This means a big smile, a warm “Welcome to Mattenga’s, y’all” and very attentive service throughout the entire time they are with us. This also means that we let each guest know that we are looking forward to seeing them come back again soon. “Y’all come back soon, ya hear?”INVESTMattenga’s is all about investing. We invest in ourselves so we can serve others. The best investment one can make is in one’s personal growth, modern language for gaining wisdom from what others have learned and applying it to our lives and business. 2T22ENGINEEREDMatt and Enga met at engineering school. We engineer everything we can to deliver the service, efficiency, fast and accurate , experience we can. To do it, we have to use precisely engineered machines (checklists) to deliver on our 10-20-30 rule consistently. Ecc 9:10WIN X3First, our customers must win from coming to Mattenga’s. They must experience the love in the living room, they must get their food fast, and they must get the right food.Second, our team must WIN when they work at our company. This must be an opportunity for everyone to grow, to learn and to serve the community around us.Third, our company must win in order to make the first two possible. This means the company is profitable, expenses are in line, and we live #nowaste 1 Cor 10:31 Our Values A great Mattenganite at Mattenga's Pizzeria is dependable, honest, and passionate about delivering excellent service. They show up on time, work hard during busy shifts, and treat customers and teammates with respect. With strong ethics and a positive attitude, they take pride in cleanliness, food quality, and teamwork—making the restaurant a welcoming place for everyone. A Mattenganite follow the Mission and Core values of the company and ensures the 3Xwin. Integrity – Always honest and trustworthy in actions and decisions. Accountability- Takes responsibility for actions and outcomes, both good and bad Reliability - Consistently meets deadlines, shows up on time, and follows through on commitments. Teamwork- Collaborates effectively, respects others’ contributions, and supports team goals. Adaptability- Embraces change, learns quickly, and adjusts to new challenges or environments. Initiative- Proactively seeks solutions, takes action without being asked, and goes beyond the minimum. Communication- Expresses ideas clearly, listens actively, and keeps others informed. Professionalism- Maintains a respectful, courteous, and composed demeanor in all situations. Growth Mindset - Seeks feedback, learns from mistakes, and strives for continuous improvement. Customer Focus- Prioritizes the needs of guest or stakeholders and works to exceed expectations. Employee Benefits Eligibility At Mattenga's:We believe in supporting our team from day one. After your first 30 days of employment, you’ll become eligible for a range of employee benefits designed to promote your health, life, and overall well-being. This waiting period allows us to ensure a smooth onboarding experience while confirming mutual fit.Once eligible, you’ll gain access to benefits such as health insurance, urgent care, disability, and life plans —because we’re invested in your long-term success. Colonial Insurance A-Pex Medical #J-18808-Ljbffr Mattengas Goombas Pizzeria, LLC