Floor Manager/Internet Director

Career Opportunity: Floor ManagerAre you a dynamic, results-driven automotive leader who can seamlessly bridge the digital showroom and the physical sales floor?[Your Ford Dealership Name] is looking for a talented and experienced professional to take on the crucial, hybrid role of Floor Manager. This is a high-impact position that demands a sharp focus on both e-commerce excellence and team management/sales performance.What You Will Do:Own the Digital Pipeline: Manage, optimize, and drive performance for all internet leads (phone, email, chat, text). Ensure rapid, high-quality responses and maximum appointment-to-show rates.Lead the Sales Floor: Serve as a Floor Manager, actively working deals, appraising trades, securing financing, and closing sales to maximize gross profit and volume.Mentor and Develop: Train, motivate, and manage a team of Business Development Representatives (BDRs) and Sales Consultants to achieve both internet and showroom sales targets.Set Strategy: Collaborate with the General Sales Manager (GSM) to develop and execute digital sales strategies, BDC processes, and floor procedures that ensure a top-tier customer experience.Drive CSI: Maintain exceptionally high Customer Satisfaction Index (CSI) scores across all digital and in-store touchpoints.What We're Looking For:Proven, verifiable experience (2+ years preferred) in Automotive Sales Management, with a strong background in Internet/BDC operations.Deep expertise in CRM systems (e.g., eLead, VinSolutions, DealerSocket) and digital lead management tools.Exceptional leadership, coaching, and deal-closing skills.A true "team player" who thrives in a fast-paced, high-volume environment.Ford/Lincoln experience is a plus, but not required.What We Offer:Highly Competitive Compensation Plan: Industry-leading pay structure (salary + uncapped commission/bonuses) commensurate with experience and results.Full Benefits Package: Health, Dental, Vision, 401(k) with company match.Career Growth: A clear path for advancement within our organization.A Positive Culture: Work alongside a professional and supportive management team at a leading Ford dealership.Ready to lead our sales into the future?If you are a proven difference-maker who can excel on both the internet and the floor, apply today!