MENTAL HEALTH WORKER I-II

For assistance, contact the State of New Hampshire - Division of Personnel Monday through Friday 8:00 AM - 4:00 PM EST View phone number on click.appcast.io or View email address on click.appcast.io We'll email you new jobs that match this search MENTAL HEALTH WORKER I-II State of New Hampshire Job Posting Department of Health and Human Services 36 Clinton St. Concord, NH 03301 MENTAL HEALTH WORKER I-II Part-Time, 1st, 2nd & 3rd Shifts Available Position#MRHHS-MHW-PL $19.24/hour - $30.41/hour Plus, Shift Differential when applicable The Mental Health Worker Program (MHW) consists of a 5-week paid orientation Orientation consists of a combination of classroom and clinical experiences to enhance learning of the role and responsibilities of the MHW. Weeks 1-4 hours are Monday - Friday, 7:45am - 4:15pm OR 6:45am - 3:15pm Week 5 consists of clinical experience on the shift of hire. The State of New Hampshire, Department of Health & Human Services, and New Hampshire Hospital have a Full-Time vacancy for Mental Health Worker I-II. Summary: MENTAL HEALTH WORK I Under the direction of the registered nurse carries out assigned tasks and provides direct care services to patients in an acute psychiatric care facility setting. MENTAL HEALTH WORK II Under the direction of the registered nurse carries out assigned tasks and contributes to direct care services for patients in an acute psychiatric care facility setting. YOUR EXPERIENCE COUNTS : Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education. Other information: MENTAL HEALTH WORKER I MINIMUM QUALIFICATIONS: Education/Experience: High school diploma or equivalent credential License/Certification: Valid driver’s license Other Requirements: 1. Must be physically capable of safely restraining patients when clinically required 2. Must be able to work additional hours beyond a normal shift when necessary PREFERRED QUALIFICATIONS: Strong interpersonal communication skills to engage effectively with coworkers, patients, and families Some background in psychology, social science, special education, a health profession, or a related field or in the care of mentally ill or emotionally disturbed individuals in a psychiatric facility, as a Mental Health Worker, or in a related field AFTER-HIRE REQUIREMENTS: 1. Certification as a Mental Health Worker within the first 2 months of hire 2. Completion of the State’s defensive driver training within the first 6 months of hire CAREER ADVANCEMENT OPPORTUNITIES: In-Band Advancement Available: Yes No Criteria: None Broad Group Level Advancement Available: Yes No Criteria: 31113301BGA01 (Level 1 to Level 2) For promotion from the 31-1133 Psychiatric Aides-1 job title to the 31-1133 Psychiatric Aides-2 job title, and use of the “Mental Health Worker II” working title, the eligibility requirements in Personnel Rule 303.08 Broad Group Level Advancement must be satisfied, as well as the following criteria: 1. Has 1 year of experience functioning as a Mental Health Worker I 2. Receives a satisfactory performance evaluation and is free of discipline, pursuant to Personnel Rule 1003.01, for 1 year immediately prior to promotion 3. Is up-to-date on all mandatory in-house training 4. Receives a performance-based recommendation for promotion from the supervisor(s) and approval from the director of nursing MENTAL HEALTH WORKER II MINIMUM QUALIFICATIONS: Education/Experience: Equivalent combination of 1 year of education and experience after completion of high school License/Certification: Valid driver’s license Other Requirements: 1. Must be physically capable of safely restraining patients when clinically required 2. Must be able to work additional hours beyond a normal shift when necessary PREFERRED QUALIFICATIONS: Strong interpersonal communication skills to engage effectively with coworkers, patients, and families Some background in psychology, social science, special education, a health profession, or a related field or in the care of mentally ill or emotionally disturbed individuals in a psychiatric facility, as a Mental Health Worker, or in a related field AFTER-HIRE REQUIREMENTS: 1. Certification as a Mental Health Worker within the first 2 months of hire 2. Completion of the State’s defensive driver training within the first 6 months of hire CAREER ADVANCEMENT OPPORTUNITIES: In-Band Advancement Available: Yes No Criteria: None Broad Group Level Advancement Available: Yes No Criteria: None DISCLAIMER: The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification. When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position. Responsibilities: MENTAL HEALTH WORKER I Assists in the admission procedure, searches for contraband, orients the patient to the unit/hospital environment, identifies and records the patient’s valuables, and completes documentation requirements to assure quality patient care. Communicates significant changes in patient status and reports all untoward patient actions and/or symptoms to the nurse in charge to assure safety and continuity of care. Supports patients, as necessary, in bathing, showering, and other hygiene needs. Maintains awareness of patients’ special diet/eating needs and provides a record of the patient’s intake in order to ensure that the patient’s nutritional needs are met. Identifies the need for walk groups, quiet games, arts, etc. Monitors, provides, and maintains a safe, clean environment as prescribed by standards relating to fire safety and infection control (appropriately using Personal Protective Equipment when indicated). Seeks out and appropriately utilizes supervision from the Nursing Coordinator/designee in order to assure safe practices. Applies principles of Orlando Nursing Theory and the Crisis Management Program in monitoring and maintaining a therapeutic environment. Utilizes a supportive approach with anxious, agitated patients, thus offering patients an alternative to violent behavior. Implements an individualized plan of care; provides 1:1 observation of suicidal patients and obtains vital signs. Contributes to the patient treatment process by reinforcing treatment goals during daily, continual interactions and by supporting the patient’s understanding of supervision status. Purposefully observes patient behaviors, documenting objective data as well as subjective inferences. For example, objectively notes the patient’s gait and subjectively notes the possibility of medication side effects. Escorts, supports, and supervises patients at appointments, legal proceedings, home placements, and other activities as necessary, ensuring that patient safety is maintained. Maintains current knowledge of hospital, departmental, and unit-based changes by participating in staff meetings, reading policies and procedures and seeks opportunities to expand scope of knowledge and experience through continuing education. Maintains a positive customer service-oriented attitude as demonstrated by a professional and courteous demeanor in all interactions and through a professional appearance to provide a therapeutic environment. Maintains safe body mechanics while participating in physically demanding, unpredictable, and potentially hazardous patient care situations (e.g., safety transports of physically aggressive patients). Staff Workplace Safety Accountabilities Complies with established hospital and departmental policies and procedures by: Maintaining competency in hospital approved Crisis Management Program (CMP) and Cardio Pulmonary Resuscitation (CPR) techniques for adults, infants, children and AED training; Performing accountabilities in accordance with established policies and procedures. Communicating with supervisor's issues related to workplace safety (i.e., ergonomics, body mechanics, environment, equipment, etc.); Reporting on the job injuries to supervisor IMMEDIATELY. Attending training programs, as appropriate. Total Commitment to Quality Participates in the process of continuous quality improvement by supporting unit/department-based quality improvement activities. Demonstrates commitment to customer service values in professional conduct and by promoting such values in assigned work area. MENTAL HEALTH WORKER II Assists in admission procedure, searching for contraband, orienting the patient to the unit/hospital environment, identifies and records the patient’s valuables, and completes documentation requirements to assure good patient care. Communicates significant changes in patient status, reporting all untoward patient actions and/or symptoms to nurse in charge to assure safety and continuity of care. Seeks out and appropriately utilizes supervision from Nursing Coordinator/designee in order to assure safe practice. Supports and supervises patients with bathing, showering, and other hygiene needs. Maintains awareness of patients’ special diet/eating needs and provides a record of the patient’s intake in order to ensure that the patient’s nutritional needs are met. Maintains safe body mechanics while participating in physically demanding, unpredictable and potentially hazardous patient care situations, for example, safety transports physically aggressive patients. Assesses and identifies the need for walk groups, quiet games, arts, etc., and plans activities for individuals or groups of patients in order to ensure that basic health/social needs are met. Demonstrates basic knowledge of patient histories/conditions. Provides testimony during legal proceedings to provide support. Maintains patient confidentiality at all times. Monitors, provides, and maintains a safe clean environment as prescribed by standards relating to fire safety and infection control (appropriately using Personal Protective Equipment when indicated). Applies principles of Orlando Nursing Theory and the Crisis Management Program in monitoring and maintaining a therapeutic environment. Utilizes a supportive approach with anxious, agitated patients, thus offering patients an alternative to violent behavior. Implements individualized plan of care; recommends changes and/or develops alternative methods of implementing plans; provides 1:1 observation of suicidal patients, obtains vital signs, recommends innovative non-restrictive activities to intervene with agitated, anxious, isolative patients. Contributes to the patient treatment process by reinforcing treatment goals during daily, continual interactions and support the patients understanding of supervision status. Purposefully observes patient behaviors, documenting objective data as well as subjective inference. For example, objectively notes patient gait and subjectively notes the possibility of medication side effects. Escorts, supports, and supervises patients at appointments, legal proceedings, home placements, and other activities as necessary, ensuring that patient safety is maintained. Supports quality improvement data collection and contributes to unit-based quality assurance effort as assigned. Completes all mandatory annual training to uphold competency. Maintains current knowledge of hospital, departmental, and unit changes by attending staff meetings and reviewing/initialing policies and procedures to sustain competency. Proactively expands knowledge and skills through continuing education to enhance patient care. Maintains a positive customer service-oriented attitude as demonstrated by a professional and courteous demeanor in all interactions and through a professional appearance to provide a therapeutic environment. Participates in on-unit orientation and mentoring of new staff. Exhibits willingness to perform other duties as assigned to assure smooth unit operations. Staff Workplace Safety Accountabilities Complies with established hospital and departmental policies and procedures by: Maintaining competency in hospital approved Crisis Management Program (CMP) and Cardio Pulmonary Resuscitation (CPR) techniques for adults, infants, children and AED training Performing accountabilities in accordance with established policies and procedures; Communicating with supervisors issues related to workplace safety (i.e., ergonomics, body mechanics, environment, equipment, etc.); Reporting on the job injuries to supervisor IMMEDIATELY; Attending training programs, as appropriate. Total Commitment to Quality Participates in the process of continuous quality improvement by supporting unit/department-based quality improvement activities. Demonstrates commitment to customer service values in professional conduct and by promoting such values in assigned work area. For further information please contact Human Resources at View email address on click.appcast.io or View phone number on click.appcast.io. EOE TDD Access: Relay NH1-800-735-2964 Post Date 09/10/2026 Salary USD 19.240-30.410 Close Date 10/12/2026 Location US:NH:CONCORD #J-18808-Ljbffr