Claims Coordinator

Claims CoordinatorDrive accurate financial operations and exceptional customer account management as a Claims Coordinator. In this role, you will partner closely with customers, brokers, sales teams, and internal departments to research payment activity, obtain supporting documentation, resolve deductions, and ensure customer accounts are maintained accurately. You will play a key role in applying customer payments, managing residual items, processing credit and debit memos, and supporting efficient claims resolution. This opportunity is ideal for a detail-oriented professional who enjoys problem solving, collaborating across teams, and identifying process improvements that help reduce claim-related issues and drive operational excellence.This position has a target wage of $20.00 - $30.00 per hour, based on shift, experience and qualifications with annual bonus available (variable depending on performance). Overtime may be available. In addition to hourly wages, Perdue offers a competitive benefits package, including medical/Rx, 401(k) with employer match after 1 year, critical illness, accident insurance, dental, vision, life insurance, optional group life insurance, short-term and long-term disability protection, flexible spending accounts and paid time off.Schedule: Monday through Friday, 8:00am-5:00pmPrincipal Essential Duties & ResponsibilitiesManually apply cash for assigned customer accounts on a daily basis. Ensure cash is applied accurately and timely.Obtain payment and deduction backup from customers, brokers, or sales representatives.Create residual items using the proper reason code.Create credit and debit memos to clear residual items and maintain billing blocks until approval is received.Enter detailed text to support sales representative review and maintain an accurate audit trail for future inquiries.Clear approved miscellaneous deductions using the proper General Ledger and Cost Center numbers.Highlight issues and trends to the Claims Supervisor and Claims Analyst.Recommend solutions to reduce the occurrence of errors that lead to customer claims.Minimum Education and ExperienceHigh School Diploma or equivalent.1 - 2 years of related work experience.Demonstrate strong customer service skills.Effectively communicate with customers, brokers, and sales representatives to obtain required documentation.Remain well organized and coordinate the claims management process across multiple groups and departments.Preferred Education and ExperienceAssociate's Degree in Business Administration or Accounting.Bachelor's Degree in Business Administration or Accounting.Physical Requirements and Environmental FactorsPosition is mostly sedentary but may require occasional movement to other offices or buildings.May move light equipment or supplies from one location to another.May access files, supplies, and equipment.Work activity is performed in an office, open-partitioned, cubicle environment.Perdue Farms Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.