Veterinary Receptionist/Client Service Representative

Veterinary Receptionist/Client Service Representative

Dallas Animal Clinic is seeking an outgoing Veterinary Receptionist/Client Service Representative to serve as the welcoming face of our hospital.

In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $17.00-18.00 per hour, for each hour worked
• This is a part-time position, with a flexible schedule and availability needed every Saturday and 1-2 shifts during the week (M-F).

Full-time benefits package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k - with company match beginning 2027
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• 2+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
• Exceptional verbal and written communication skills
• Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
• Strong organizational and time management skills
• Ability to accurately process payments and maintain financial records
• Positive attitude and willingness to collaborate with a team

About us:

Dallas Animal Clinic, nestled in the heart of Dallas, Oregon, is committed to providing top-notch veterinary care for pets in a warm and welcoming atmosphere. With a team of five skilled veterinarians and compassionate staff, they offer a wide range of services tailored to meet the individual needs of each furry companion. From routine check-ups and vaccinations to advanced diagnostics and surgical procedures, Dallas Animal Clinic prioritizes the health and well-being of pets while nurturing strong bonds with their owners. As a trusted partner in pet healthcare in the local community, they strive to ensure every pet receives the highest standard of care and attention.