Front Desk Coordinator - Medicine Specialties - 140365

#140365 Front Desk Coordinator - Medicine Specialties Filing Deadline: Fri 7/17/2026 UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply. This is a UC San Diego Internal Recruitment open to UCSD and UCSD Health System Staff Only. UCSD Layoff from Career Appointment: Apply by 7/14/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.

DESCRIPTION

Under supervision, the Front Desk Coordinator is the first point of contact for patients. Performs a variety of clerical and receptionist duties in support of daily patient services within clinical areas: greets patients, check‑in and check‑out procedures. Handles multi‑specialty clinic appointment scheduling, insurance and authorization verification, updating patient demographics, audit billing documents, disposition appointments, co‑pay collection, managing and monitoring petty cash drawer, and working closely as a resource for managers, physicians, nurses, staff and other UCSDH departments. Other related duties as assigned. The locations for this position will vary between La Jolla, Hillcrest and Encinitas with the primary location being in La Jolla.

MINIMUM QUALIFICATIONS

A minimum of three (3) years previous related experience in a large complex healthcare setting. Prior scheduling experience. Proven knowledge of third-party payors including federal, state, and private health plans. Strong problem‑solving ability by using good judgment and applying these skills to assist customers and ensure customers' expectations are met. Proven ability to work in an interactive environment and possess excellent customer service skills both in person and over phone. Excellent communication skills with the ability to communicate clearly both verbally and in writing. Proficiency using Microsoft Applications i.e., Outlook Email, Outlook Calendar, Teams, Word and Excel. Proven computer skills and be able to work between multiple systems during calls. Strong organizational skills. Ability to set priorities, handle deadlines and manage conflicting demands with limited supervision. Self‑starter who is accountable and requires minimal direction and supervision; a person who is open to new ideas; and a creative and flexible individual who is comfortable working in a large, complex organization. Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, able to maintain strict confidentiality with experience applying good judgment and discretion.

PREFERRED QUALIFICATIONS

EPIC‑Cadence, EMR, Template and scheduling experience. Experience in a fast‑paced, multi‑specialty clinic. Authorization and registration experience.

SPECIAL CONDITIONS

Must be able to work various hours and locations based on business needs. May be required to float to other sites to provide coverage as needed. Possible overtime. Employment is subject to a criminal background check and pre‑employment physical. Pay Transparency Act Annual Full Pay Range: $57,399 - $71,347 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $27.49 - $34.17 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). UC San Diego Health is the only academic health system in the San Diego region, providing leading‑edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute‑designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team! Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached. To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community. The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. For the University of California’s Anti-Discrimination Policy, please visit UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information. UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti‑Discrimination Policy Abusive Conduct in the Workplace #J-18808-Ljbffr University of California San Diego