IT Systems Analyst

Job Details Posting ID: 14739 Agency: Health & Human Services Commission Job Title: Systems Analyst IV Department: Public Health Services Application-425 Posting Number: 14739 Closing Date: 08/10/2026 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Range: $5,098.66 - $8,304.83 Pay Frequency: Monthly Salary Group: TEXAS-B-23 Shift: Day Additional Shift: None Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Job Location City: Austin Job Location Address: 701 W 51ST ST Other Locations: None MOS Codes: 0171, 8848, 8858, 181X, 182X, 1D7X1, 255A, 255S, 25B, 25D, 25H, 26B, 62E, 681X, 682X, 781X, CTI, CTM, CTR, CYB10, CYB11, ISM, IT, Z Prefix Job Summary Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. The IT Systems Analyst provides information technology system engineering, analysis, design, and development expertise to develop new systems, enhance existing systems, and maintain current systems in support of Public Health Applications. This role performs coordination of project assignments with business customers and information technology areas such as operations and management, and develops and maintains complex client/server and web-based software to support Texas Health and Human Services. This position is classified as a full‑time position (40 hours a week). Work outside of regular hours and travel to other locations may be required. Other duties, as assigned. Selected candidate must work onsite from an HHS office located in Austin, Texas designated by the hiring manager. Essential Job Functions (50%) IT Application Layer Maintenance and Support. Provide tier‑2 and tier‑3 internal customer support for real‑time, mission‑critical software applications and servers, including software application layer maintenance, trouble ticket resolution, software installation and upgrades, and high‑availability application layer protocol and security compliance. Coordinate maintenance and support activities with data centers and third‑party software vendors, perform database query and data manipulation, provide knowledge sharing and training materials for support team members. (30%) IT System Analysis and Design Activities. Provide application layer system design based on customer requirements, technical specifications, and security/compliance needs. Identify and mitigate application security risks, create structured data flow diagrams and database entity relationship diagrams, develop and maintain technical system specifications for vendors and internal developers, evaluate software solutions, analyze vendor RFP responses, develop application and server level operations plans, and prepare procurement documentation. (20%) Software Development Activities. Participate in the SDLC for internally developed software projects, design and implement software components, and develop and execute test plans and automated test tools. Knowledge, Skills and Abilities (KSAs) Knowledge of systems analysis principles, technologies, products and governance. Knowledge of IT network and public network architectures, load balancing, redundancy, high‑availability, and network security. Knowledge of web data exchange methods such as AJAX, SOAP, or JSON, and Health IT data exchange protocols such as HL7 and X12. Knowledge of Health IT best practices, high‑availability, and HIPAA privacy regulations. Knowledge of security requirements and configurations for vulnerability remediation. Knowledge of AI in IT workflow and development. Skill in the full SDLC, including Agile and Waterfall development methods. Skill using database tools, specifically SQL and SQL variants. Skill in design and implementation of test plans, test cases, and test strategies, including automation. Ability to develop and document IT system requirements and technical specifications from complex user requirements. Ability to analyze and optimize system performance and resource utilization. Ability to operate effectively as a member of a development team managing multiple concurrent programming activities. Ability to plan, prioritize and implement assigned projects, including project‑management contributions. Ability to communicate effectively with customers, IT teams and other stakeholders. Ability to develop and implement large‑scale custom integration and software projects utilizing multiple IT environments, including MS .NET or LAMPS. Initial Screening Criteria Graduation from an accredited four‑year college or university with major coursework in computer science or a related field is preferred. Education and experience may be substituted one‑on‑one. One year of professional experience as a system analyst or related field is required. Other Requirements Selected candidates must be legally authorized to work in the U.S. without sponsorship. Selected candidate must be willing to work from an HHS office located in Austin, as designated by the hiring manager. Disability Accommodation In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. Pre‑Employment Checks and Work Eligibility Applicants selected may be required to pass background and other due diligence checks. HHSC uses E-Verify. I‑9 documentation must be provided on the first day of work. Telework Disclaimer This position may be eligible for telework. All HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs. Active Duty, Military, Reservists, Guardsmen, and Veterans All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. Military occupations that relate to the initial selection criteria and registration or licensure requirements may be applicable. #J-18808-Ljbffr