Technical Customer Success Manager
$144k - $176kRecruiting from Scratch
Technical Customer Success ManagerTitle of Role: Technical Customer Success ManagerLocation: San Francisco, onsiteCompany Stage of Funding: Series A — Developer ToolsOffice Type: OnsiteSalary: $144K–$176KCompany DescriptionWe're representing a dynamic startup in the developer tools space that is poised for growth. Our client is focused on delivering innovative solutions that enhance productivity and efficiency in software development. With a commitment to leveraging cutting-edge technology, this company is dedicated to providing exceptional value to its customers.What You Will DoDrive customer success initiatives by managing client relationships and ensuring satisfaction with the company's solutions.Utilize Langchain to develop and implement customer onboarding processes that enhance user experience.Collaborate closely with product and engineering teams to relay customer feedback and influence product development.Analyze customer data and usage patterns to identify opportunities for upselling and cross-selling.Conduct regular check-ins and health assessments with clients to proactively address concerns and ensure continued engagement.Develop and deliver training sessions and resources to empower customers in maximizing the use of the company's tools.Serve as a technical resource for customers, providing guidance on best practices and troubleshooting issues.Ideal Candidate Background5–15 years of experience in customer success or account management within the tech industry.Strong technical background with hands-on experience in Kubernetes (K8s) and familiarity with developer tools.Proven track record of managing customer relationships and driving customer satisfaction metrics.Excellent communication and interpersonal skills, with the ability to articulate technical concepts to non-technical audiences.PreferredExperience in AI, enterprise software, or B2B environments.Familiarity with data analytics and metrics-driven decision-making.Previous experience in a startup environment, demonstrating adaptability and initiative.Compensation and BenefitsThe base salary for this role ranges from $144K to $176K, complemented by competitive equity options. This is an exciting opportunity to join a forward-thinking team in a rapidly evolving industry.
$155k - $175k
...its AI-native future.About the role:Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper... ...Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for...SuggestedWorldwide- ...Opal Security Technical Success ManagerAt Opal, we're building modern identity governance for the AI era—intelligent access management that empowers enterprises to move fast while staying secure... ...help us nail what comes after the customer says "yes."We're looking for a...Suggested
Opal Services
San Francisco, CA1 day ago - A leading software company is looking for a Customer Success Manager to manage 30-60 paying customers. This role requires a customer-obsessed... ...ensure customer retention. Candidates should have a strong technical understanding of PostHog’s products and be able to...Suggested
Breakout Tools
San Francisco, CA1 day ago - ...security, and performance across BI tools, spreadsheets, and embedded applications. The Role We're looking for a Technical Customer Success Manager who can operate at the intersection of data engineering and business strategy. This is not a traditional CSM role where...SuggestedContract work
Cube Dev
San Francisco, CA28 days ago $10k - $100k
...session recordings, and writes custom SQL queries. Next on the... ...need to be incredibly helpful, technical enough to help our customers,... ...ensuring they are set up for success both today and in the long term... ...have around 50 customers to manage so need to prioritize effectively...SuggestedRemote workFlexible hours- Director of Technical Account Management, Customer Success Leading DLP AI Cybersecurity Provider | Remote (US) | Full-Time The Mission You’re the cybersecurity co-pilot every enterprise trusts when their crown-jewel data is on the line. As the leader of Technical Account...Full timeRemote workWork from homeSleeping nightsFlexible hoursNight shift
$155k - $175k
...most meaningful work of your career, help our customers and partners advance their AI strategies,... ...a highly motivated and skilled Customer Success Manager with a strong background in customer engagement and a deep technical understanding of cloud computing, AI, and ML...Full timeTemporary work$92k - $165.77k
...performanceEnsure that the assigned set of customers maximizes their ROI (Return... ...execute tailored Customer Success Plans with assigned... ...with Sales teams, Technical Sales teams, Autodesk Channel... ...Revit issues, and educating management on new technology to ensure...Full timeFor contractors- ...most important work of your career.About the teamStripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring... ...Global CSM Team. You will work across account executives, technical account managers, ProServ, and AEPs to drive Radar...
$150k - $175k
Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise team. In this role, you'll be responsible for driving... ...with the ability to clearly explain value to business and technical stakeholdersComfortable using data to prioritize outreach,...Work at officeLocal area$162k - $230k
...Sales team partners closely with customers to deeply understand their... ...revenue growth and long-term success on the platform—while... ...roleWe’re looking for an Account Manager to support advertisers in onboarding... ...and builds trust with both technical and non-technical...Work at officeLocal areaFlexible hours- We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage... ...Consulting), ideally supporting enterprise customers at a technical product company.Commercial and technical fluency: Strong...
$175k - $200k
...provider of agentic tools and customer-facing integrations for... ...you will work directly with technical stakeholders at our customers... ...swiftly and effectivelyYou will manage our customers' post-sales journey... ...working in a Customer Success or Account Management function...Contract work- ...most important work of your career.About the teamStripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle... ...senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You...
$123.1k - $227k
...AI CRM, where humans with agents drive customer success together. Here, ambition meets action.... ...Salesforce.Role DescriptionThe Customer Success Manager (CSM) is a versatile expert responsible... ...for identifying and addressing both technical and business concerns, aligning them...Full timeWork at officeFlexible hours3 days per week$10k - $100k
...PostHog: Technical Buyer Success Supervisor We’re delivery each product that firms want to run... ...that solutions product questions, helps customers discover helpful session recordings,... .... You will have around 50 clients to manage so have to prioritize successfully....The10minutecareersolution
San Francisco, CA1 day ago$123.2k - $247.8k
...AI CRM, where humans with agents drive customer success together. Here, ambition meets action.... ...responsibilities of a sales cycle owner with deep technical acumen to build credibility with today'... ...annual quotas or goals.Experience managing and growing large, complex enterprise...Full timeRemote work- Qdrant is seeking a Customer Success Manager in San Francisco to take ownership of technical relationships with strategic accounts. You will coordinate efforts across teams and manage the deployment of AI solutions, ensuring technical success for our customers. The ideal...Remote jobFlexible hours
$87.46k - $108.86k
...Technical Success Manager We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic,... ...for the technical relationship with our largest enterprise customers, acting as their technical champion with accountability to...Work at officeRemote workFlexible hours$155k - $165k
Technical Success Manager - San Francisco At AppsFlyer, we believe every challenge is an invitation to innovate. We're looking for a Technical... ...the trusted technical advisor for a portfolio of strategic customers, partnering with technical stakeholders to drive product...Worldwide$154k - $209k
...and analysis platform so our customers can outpace their competition... ...commitment to our customers’ success and to our Winning Culture.Our... ...Success Operations, Sr. Manager - AMERAnaplan is looking for... ...capacity and territory planning).Technical Acumen: Strong familiarity with...Local area$100k - $118k
Digital Customer Success ManagerThis is an in-office role based out of our San Francisco or New... ...Computing is hiring a Digital Customer Success Manager to help scale success across our... ...the cloud data warehouse. Business and technical teams use Sigma to explore live data,...Full timeWork at office- ...Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible... ...experience (QuickBooks, Xero, Sage Intacct, NetSuite) ~ Strong technical aptitude and ability to learn complex platforms quickly...
Campfire
San Francisco, CA4 days ago - ...AI Outcomes Manager As an AI Outcomes Manager at Tavily, you will... ...Tavily and our enterprise customers. You'll guide customers through... ...closely with architects, and technical teams to define how LLMs,... ...facing roles such as Customer Success, Customer Success Architect,...
Tavily Inc
San Francisco, CA4 days ago - ...Customer Success Manager Interface.ai is redefining how financial institutions serve their members through agentic AI and conversational... ...decisions and reinforce the value of interface.ai. Serve as a technically credible product expert in customer conversations;...Work at office
Interface AI
San Francisco, CA4 days ago $141k - $200k
...Customer Success Manager We're hiring a Customer Success Manager to own the full lifecycle for our enterprise book from the moment a deal... ...navigating complex scientific and regulatory workflows; translate technical and product context for scientific and executive...Work experience placementCollate
San Francisco, CA4 hours ago- ...the power to understand every customer, automate at scale, and build... ...who thrive on complex technical challenges, hold themselves to... ...About the role Customer Success is central to how we build, grow... ...Customer Success role focused on managing a small portfolio of...Work at office
Attio Ltd
San Francisco, CA1 day ago - ...relocation assistance** Background Zifo is seeking a Customer Success Manager (CSM) to join our commercial team in the South San Francisco... ...Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While...Relocation packageFlexible hours
Zifo
San Francisco, CAmore than 2 months ago - ...AI. About the Role We're hiring our first Scaled Customer Success Manager to build the foundation for how thousands of customers succeed... ...~3-6 years of experience in Customer Success, Technical Customer Success, Account Management, Solutions Consulting...Work at officeVisa sponsorshipFlexible hours
Cartesia, Inc.
San Francisco, CA22 hours ago - ...The Opportunity We're looking for an energetic, customer-obsessed SMB Customer Success Manager to help us grow and retain our SMB customer base. This... ...efficiently, triaging issues and collaborating with the technical team on resolutions. What We're Looking For • 1+...Contract workWork at officeRemote workVisa sponsorshipRelocation packageFlexible hours
IVO Inc
San Francisco, CA2 days ago
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