Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Technical Customer Success Manager

$144k - $176k

Recruiting from Scratch

Technical Customer Success ManagerTitle of Role: Technical Customer Success ManagerLocation: San Francisco, onsiteCompany Stage of Funding: Series A — Developer ToolsOffice Type: OnsiteSalary: $144K–$176KCompany DescriptionWe're representing a dynamic startup in the developer tools space that is poised for growth. Our client is focused on delivering innovative solutions that enhance productivity and efficiency in software development. With a commitment to leveraging cutting-edge technology, this company is dedicated to providing exceptional value to its customers.What You Will DoDrive customer success initiatives by managing client relationships and ensuring satisfaction with the company's solutions.Utilize Langchain to develop and implement customer onboarding processes that enhance user experience.Collaborate closely with product and engineering teams to relay customer feedback and influence product development.Analyze customer data and usage patterns to identify opportunities for upselling and cross-selling.Conduct regular check-ins and health assessments with clients to proactively address concerns and ensure continued engagement.Develop and deliver training sessions and resources to empower customers in maximizing the use of the company's tools.Serve as a technical resource for customers, providing guidance on best practices and troubleshooting issues.Ideal Candidate Background5–15 years of experience in customer success or account management within the tech industry.Strong technical background with hands-on experience in Kubernetes (K8s) and familiarity with developer tools.Proven track record of managing customer relationships and driving customer satisfaction metrics.Excellent communication and interpersonal skills, with the ability to articulate technical concepts to non-technical audiences.PreferredExperience in AI, enterprise software, or B2B environments.Familiarity with data analytics and metrics-driven decision-making.Previous experience in a startup environment, demonstrating adaptability and initiative.Compensation and BenefitsThe base salary for this role ranges from $144K to $176K, complemented by competitive equity options. This is an exciting opportunity to join a forward-thinking team in a rapidly evolving industry.

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Technical Customer Success Manager in San Francisco, CA vacancy
  • $200k - $250k

     ...its AI-native future.About the role:Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper...  ...Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for... 
    Suggested
    Work experience placement
    Worldwide

    Sentry

    San Francisco, CA
    1 day ago
  •  ...Opal Security Technical Success ManagerAt Opal, we're building modern identity governance for the AI era—intelligent access management that empowers enterprises to move fast while staying secure...  ...help us nail what comes after the customer says "yes."We're looking for a... 
    Suggested

    Opal Services

    San Francisco, CA
    2 days ago
  •  ...possible - and we need someone who can orchestrate complex customer deployments, align teams, and keep everything moving...  ...getting started. About the role We are looking for a Technical Customer Success Manager who comes from a project management background and knows... 
    Suggested
    Shift work

    Phonely Ltd

    San Francisco, CA
    5 days ago
  •  ...Technical Customer Success ManagerAt Cube, we're redefining how organizations deliver, consume, and automate data and analytics across teams,...  ...applications.The RoleWe're looking for a Technical Customer Success Manager who can operate at the intersection of data engineering... 
    Suggested
    Contract work

    Cube Inc

    San Francisco, CA
    1 day ago
  •  ...Technically Minded AI-Forward Customer Success Manager We're looking for someone who combines Customer Success experience with a technical / Solutions Engineering mindset. You know how to manage customer relationships, understand their goals, and drive adoption and... 
    Suggested
    Shift work

    Base

    San Francisco, CA
    4 days ago
  •  ...the same gateway we sell to customers, and we are building an entire...  ...with the customer: what success looks like, who does what, and...  ...in customer success, account management, consulting, or a client-...  .... You are comfortable in technical conversations without being... 

    MintMCP

    San Francisco, CA
    5 days ago
  •  ...About the Role & Hiring Manager  I joined Zenity because it’s tackling a new and complex...  ...also an opportunity to help shape how customer success operates in a category defining company...  ...growth. You’ll serve as the strategic technical lead for our most complex enterprise... 
    Remote work
    Shift work

    GrabJobs

    San Francisco, CA
    1 day ago
  • $10k - $100k

     ...session recordings, and writes custom SQL queries. Next on the...  ...need to be incredibly helpful, technical enough to help our customers,...  ...ensuring they are set up for success both today and in the long term...  ...have around 50 customers to manage so need to prioritize effectively... 
    Remote work
    Flexible hours

    Breakout Tools

    San Francisco, CA
    1 day ago
  • A leading software company is looking for a Customer Success Manager to manage 30-60 paying customers. This role requires a customer-obsessed...  ...ensure customer retention. Candidates should have a strong technical understanding of PostHog’s products and be able to... 

    Breakout Tools

    San Francisco, CA
    1 day ago
  • $120k - $145k

     ...Senior Customer Success Manager, Strategic Technical Accounts We're looking for a high-agency, customer-obsessed Senior Customer Success Manager, Strategic Technical Accounts to own and grow a portfolio of key strategic customers. In this role, you will serve as the... 
    Permanent employment
    Work experience placement
    Live in
    Work at office
    Remote work
    Flexible hours

    DuploCloud

    San Francisco, CA
    3 days ago
  • $140k - $180k

     ...Technical Success Manager In an industry where the focus should rightly be on delivering quality care to patients, healthcare providers remain...  ...role. You will get hands-on with the product: debugging customer issues directly, working with AI tools to move fast, and... 
    Work at office
    Immediate start

    Charta Health

    San Francisco, CA
    5 days ago
  •  ...Technical Success Manager Substrate is building the world's first AI native BPO, starting with healthcare RCM. We're focused on helping healthcare...  ..., not ticket numbers. Investigate and Diagnose: Take customer-reported anomalies all the way to root cause, without... 
    3 days per week

    Substrate Artificial Inteligence, S.A

    San Francisco, CA
    2 days ago
  • $162k - $230k

     ...Sales team partners closely with customers to deeply understand their...  ...revenue growth and long-term success on the platform—while...  ...roleWe’re looking for an Account Manager to support advertisers in onboarding...  ...and builds trust with both technical and non-technical... 
    Work at office
    Local area
    Flexible hours

    OpenAI

    San Francisco, CA
    2 days ago
  • $130k - $178k

     ...this mission. If you are too, let's talk.About the role:The Customer Success Manager role will play a critical part in the exciting growth and...  ...as a trusted and strategic advisor, translating complex technical concepts into actionable business outcomes.Drive for results... 
    Local area
    Worldwide
    Flexible hours
    Shift work

    Okta

    San Francisco, CA
    1 day ago
  • $150k - $175k

    Perplexity is looking for a Scaled Enterprise Customer Success Manager to join our Enterprise team. In this role, you'll be responsible for driving...  ...with the ability to clearly explain value to business and technical stakeholdersComfortable using data to prioritize outreach,... 
    Work at office
    Local area

    Perplexity AI

    San Francisco, CA
    1 hour ago
  •  ...most important work of your career.About the teamStripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring...  ...Global CSM Team. You will work across account executives, technical account managers, ProServ, and AEPs to drive Radar... 

    Stripe

    San Francisco, CA
    1 hour ago
  • $150.3k - $179.53k

    Fin is the AI Customer Agent company on a mission to help businesses...  ...AI-agent industry.Lead Success Plans, QBRs/EBRs, and strategic...  ...facing customer success, account management or strategic consulting...  ..., and solution design.Strong technical acumen and passion for AI/agent... 
    Work experience placement
    Work at office
    Local area
    Work from home
    3 days per week

    Intercom

    San Francisco, CA
    1 day ago
  •  ...most important work of your career.About the teamStripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle...  ...senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You... 

    Stripe

    San Francisco, CA
    4 days ago
  • $123.2k - $247.8k

     ...AI CRM, where humans with agents drive customer success together. Here, ambition meets action....  ...responsibilities of a sales cycle owner with deep technical acumen to build credibility with today'...  ...annual quotas or goals.Experience managing and growing large, complex enterprise... 
    Full time
    Remote work

    Salesforce

    San Francisco, CA
    1 day ago
  •  ...Technical Customer Experience Manager This is a hybrid role based out of our San Francisco, CA or New York, NY office. Our team works in-office time...  ...engineering, support engineering, or technical customer success role, ideally at a B2B SaaS or fintech company serving... 
    Work at office
    Monday to Friday

    Casap

    San Francisco, CA
    2 days ago
  •  ...know we have something special. Behind our customers - amazing companies that help feed the...  ...join us!Job DescriptionEDGE Program, Technical Sales and ConsultingRockwell Automation'...  ...Your Responsibilities:Associate Account Manager: You will build relationships with the world... 
    Full time
    Internship
    Work at office
    Visa sponsorship
    Work visa
    Flexible hours

    Rockwell Automation

    San Francisco, CA
    2 days ago
  • $350 per month

     ...Founding Customer Success ManagerGumloop is seeing massive enterprise adoption. Shopify, Instacart...  ...on a Founding Customer Success Manager to own our largest enterprise relationships...  ...what each phase needs to go wellStrong technical curiosity. You don't need to write code... 
    Temporary work
    Remote work

    AgentHub Inc.

    San Francisco, CA
    1 day ago
  • $200k - $265k

     ...Customer Success Manager, Financial ServicesSan Francisco, CA | Seattle, WA | New York City, NY | Washington, DCAbout AnthropicAnthropic's mission...  ...business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and... 
    Work at office
    Visa sponsorship
    Flexible hours

    Anthropic

    San Francisco, CA
    1 day ago
  • $80k - $150k

     ...generate insights across marketing and product teams.The RoleAs Customer Success at Conveo, you will own long-term partnerships with...  ...Comfortable working with AI-driven products and translating technical concepts into simple narratives for non-technical stakeholders... 

    Hackajob

    San Francisco, CA
    4 days ago
  •  ...About the RoleReporting to the Senior Manager of Enterprise Customer Success, you'll partner with our Enterprise employer partners to ensure they achieve...  ...degree of collaborative spiritHas a high degree of technical aptitudeProvides process improvement solutions to create... 
    Full time
    Work at office
    Flexible hours

    Handshake

    San Francisco, CA
    4 days ago
  • $119k - $161k

     ...generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and...  ...its premium customer offerings, we are hiring a Technical Account Manager to join our Customer Success organization. This role serves as a high-touch,... 
    Full time

    Harvey, Inc.

    San Francisco, CA
    1 day ago
  •  ...Customer Success ManagerAtomus is the cybersecurity and compliance platform built exclusively...  ...perfect 110/110 score.The Customer Success Manager owns the ongoing relationship with our...  ...CMMC Level 2 lifecycle, translating technical controls into clear business outcomes.Partner... 
    Full time
    For contractors

    disABLEDperson Inc

    Brisbane, CA
    3 days ago
  •  ..., Zscaler Preeminent research labs like Deepmind and SAIL About the Role As a Technical Account Manager focused on customer deployment, you'll own the technical success of new customers from kickoff through initial production rollout and early expansion. You... 
    Full time
    Remote work

    Cogent Security

    San Francisco, CA
    1 day ago
  • $20k - $100k

     ...Customer Success ManagerArphie is building AI knowledge agents that transform how companies complete...  ...hiring our first ever Customer Success Manager. You won't be stepping into a playbook...  ...communicator — able to translate technical concepts for non-technical customersGenuine... 
    Relocation

    Arphie

    San Francisco, CA
    1 day ago
  •  ...Technical Customer Success LeadYou will be a technical spearhead who bridges our product's potential and customer reality. You'll lead the customer relationship, deployment, and early adoption at customer sites, turning complex real-world environments into successful... 
    Contract work
    Remote work
    Work from home
    Flexible hours

    Walden Robotics

    San Francisco, CA
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Customer Success Manager. Be the first to apply!