Clinical Administrative Specialist

Job Title

This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-9. At the GS-7 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-9. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher-level work, and availability of funds.

Duties include, but may not be limited to the following:

• Has responsibility for the accuracy of clinical data for both clinical and administrative reports and assists on all action items related to this data.
• Collects statistical data for workload, productivity and efficiency data and any assigned performance measures.
• Assists the Supervisory Health System Specialist with administrative support activities related to assigned programs, including data collection, reporting, and program evaluation support.
• Reviews data, identifies trends, develops recommendations, and assists management with implementation of approved actions.
• Plans, conducts, and/or manages special projects or studies to analyze, evaluate, and provide recommendations on administrative programs or issues.
• Provides operational support for clinical operations and assists management in improving operational efficiency.
• Has responsibility for clinic set up, coordination, and maintenance, to include researching and troubleshooting clinic schedules.
• Responsible for daily review, communication and follow-up of various reports (missed opportunity, clinic utilization statistical summary, delinquent encounters and consults, recall reminders report, and other clinical management data reports).
• Receives and orients new providers and clinic support staff to clinic operations and administrative functions.
• Monitors training requirements for existing staff and notifies respective supervisors of training deficiencies before the training becomes delinquent.
• Coordinates daily coverage for clinical areas; and coordinates provider schedules.
• Assists with ensuring messages are triaged and processed properly.
• Performs other related duties as assigned.

Work Schedule: Monday - Friday, 7:30am - 4:00pm or 8:00am - 4:30pm or 8:30am - 5:00p or 9:00am - 5:30pm.

Recruitment & Relocation Incentives: Not authorized

Telework: This position may be authorized for Ad-hoc telework. Telework eligibility will be discussed during the interview process.