Patient Care Coordinator-Shoreview
Rallis & Bonilla Orthodontics
Join Our Team as a Patient Care Coordinator!
Were excited to welcome a motivated Patient Care Coordinator to our beautiful North Oaks/Shoreview location! This is a fantastic opportunity to make a positive impact in the lives of children every day.
Metropolitan Pediatric Dentistry & Orthodontics is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental and orthodontic care tailored to the unique needs of growing smiles since 1965.
Job Responsibilities:
- Greet patients and families warmly upon arrival
- Check in and check out patients
- Provide child-friendly and family-oriented customer service
- Answer phone calls and respond to inquiries about services, appointments, and billing
- Schedule, reschedule, and confirm appointments (via phone, email, or text)
- Manage daily appointment calendar to optimize flow for pediatric patients
- Handle emergency or walk-in appointments efficiently
- Verify dental insurance eligibility and coverage for pediatric services
- Collect and process co-pays and payments
- Prepare and submit insurance claims
- Follow up on unpaid claims and balances
- Explain treatment costs and insurance coverage to parents/guardians
- Follow HIPAA regulations and protect patient privacy
- Maintain communication with the dental team about patient needs or changes in schedule
- Coordinate referrals or specialist appointments as needed.
We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome!
Metropolitan Pediatric Dentistry & Orthodontics participates in E-Verify
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic.
Vacancy posted 5 days ago
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