Patient Services Advocate at Confidential Saint Louis, MO

Patient Registration Specialist – Dental Services Position Summary : We are seeking a highly experienced Patient Registration Specialist to support dental services by managing patient intake, scheduling, and financial processes. This role serves as a key point of contact for patients and functions as a liaison between dental students and patients to ensure a smooth, accurate, and positive experience from referral through appointment completion. Key Responsibilities Complete patient registration by accurately collecting demographic, insurance, and financial information Determine appropriate fees, verify coverage, and collect payments at the time of service Accept and process referrals for dental services Schedule, confirm, and manage patient appointments Verify dental procedure codes and ensure proper documentation Serve as a liaison between dental students, clinical staff, and patients Communicate clearly with patients regarding appointment details, billing questions, and policies Maintain accurate records using multiple computer systems and applications Prepare daily financial reconciliations, including credit card processing and bank deposits Ensure compliance with privacy, billing, and third‑party reimbursement guidelines Required Skills Patient scheduling and registration Microsoft Office (Word, email, basic data entry) Strong customer service and interpersonal skills High attention to detail and accuracy Ability to manage sensitive and confidential information Top Skills Patient Scheduling Microsoft Office Qualifications Minimum of two (2) years of experience in a healthcare setting or related field (dental experience strongly preferred) Minimum of two (2) years of customer service experience Knowledge of third‑party reimbursement processes Ability to accurately interview and register patients Strong organizational, communication, and mathematical skills Ability to read, interpret, and apply policies and procedures Proficiency using a 10‑key calculator and credit card processing systems Ability to prepare and reconcile daily financial transactions Self‑motivated, detail‑oriented, flexible, and capable of using initiative Work Environment : Patient‑facing role within a dental services setting. Regular interaction with students, patients, and clinical staff. Emphasis on accuracy, professionalism, and customer experience. Job Type & Location : This is a Contract to Hire position based out of St. Louis, MO. Fully onsite. Pay Range : $21.50 - $21.50/hr. Benefits Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline : Apr 28, 2026. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr Neier Inc.