Service Engineer - Injection & Blow Molding Machinery

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Location: Wilmington, NC (with frequent travel)
Job Type: Full-time
Salary: Competitive, based on experience
Benefits: Comprehensive benefits package
 

About Wilmington Machinery
 
Wilmington Machinery is a leader in designing and manufacturing large-scale low-pressure injection molding machinery. We serve a global customer base and are dedicated to innovation, quality, and customer satisfaction.
Position Summary:Wilmington Machinery is seeking a hands-on, mechanically and electrically skilled Service Engineer to install, troubleshoot, repair, and maintain injection molding and blow molding equipment at customer facilities. This role requires extensive travel, problem-solving under pressure, and the ability to work independently with minimal oversight.

Key Responsibilities:·         Install and commission new molding machinery at customer sites.
·         Diagnose mechanical, hydraulic, electrical, and PLC-related issues on equipment in the field.
·         Perform preventive maintenance and repairs according to manufacturer guidelines.
·         Train customers on machine operation, maintenance, and troubleshooting procedures.
·         Document all service calls and repairs accurately and timely.
·         Serve as a technical liaison between customers and engineering teams.
·         Provide feedback on equipment performance and field failures to drive design improvements.
·         Maintain tools, parts inventory, and travel readiness.

Qualifications:·         Technical degree in Mechanical, Electrical, or Industrial Engineering – or equivalent work experience.
·         3+ years of hands-on experience with injection and/or blow molding machinery.
·         Proficient in electrical schematics, PLC troubleshooting (preferably Allen-Bradley), hydraulics, and pneumatics.
·         Comfortable reading mechanical drawings and machine assembly schematics.
·         Must be able to travel 70%+ including internationally, sometimes on short notice.
·         Strong communication and customer service skills.
·         Must be self-directed, organized, and able to work independently.
·         Valid driver’s license and passport required.

Preferred:·         Prior experience with Wilmington Machinery equipment a plus.
·         Experience in plastic processing and mold setup is advantageous.
·         Knowledge of servo systems, VFDs, and safety systems (e.g., ISO 13849-1) is desirable.

What We Offer:·         Competitive pay with overtime opportunities
·         Travel reimbursement, and company credit card
·         401(k) with company match
·         Health, dental, and insurance
·         Paid time off and holidays
·         Tight-knit team culture with direct access to engineering and manufacturing