Program Manager

SUMMARY

Responsible for program leadership, execution, and customer coordination for assigned programs. Manage individual programs of moderate size and complexity involving significant Company resources and customer commitments within approved budget, schedule, quality, and contractual requirements.

Collaborate with cross-functional internal teams and external customers to deliver program results responsive to customer requirements and Company objectives. Plan, organize, and control assigned program activities from contract award and Statement of Work through execution, delivery, and closeout.

DUTIES AND RESPONSIBILITIES include the following.

• Manage assigned program(s) from Statement of Work through execution, delivery, and closeout.
• Develop and maintain program plans, schedules, milestones, budgets, risks, and deliverables.
• Monitor program performance and resolve variances in quality, schedule, cost, and customer commitments.
• Lead recurring cross-functional program meetings and drive accountability for assigned actions and milestones.
• Coordinate Engineering, Operations, Supply Chain, Quality, Finance, Contracts, Aftermarket, and other functional organizations required for successful program execution.
• Apply formal program-management methodologies and tools including MS Project, Gantt charts, critical paths, risk registers, Rolling Action Item Lists (RAILs), and financial reporting.
• Identify program risks and opportunities and develop appropriate mitigation and recovery plans.
• Monitor program financial performance, including budget, forecast, EAC, margin, and cost performance in coordination with Finance.
• Communicate program status, risks, issues, financial performance, and recovery plans to management.
• Serve as a primary interface with assigned customers regarding program status, schedule, deliverables, and issues.
• Review contractual requirements, Statements of Work, milestones, and customer commitments in coordination with Contracts.
• Support proposal development, pricing, contract changes, and new-business activities as required.
• Escalate significant cost, schedule, technical, contractual, or customer risks to senior management.
• Drive issues to resolution across functional organizations, including organizations outside the Program Manager's direct authority.
• Participate in program closeout, After Action Reviews, and lessons learned.

SUPERVISORY RESPONSIBILITIES

• No direct supervisory responsibilities required.
• Provides functional leadership to Integrated Product Teams and cross-functional program teams.
• May coach or support less experienced project/program-management personnel but does not normally lead other Program Managers.

SKILLS AND ABILITIES

• Demonstrated program or project-management experience in aerospace, defense, manufacturing, or another complex technical environment.
• Experience managing customer-facing programs with accountability for cost, schedule, quality, and customer commitments.
• Working knowledge of program financial management, including budgets, forecasts, EAC, risk mitigation, and margin performance.
• Working knowledge of contractual requirements, Statements of Work, Terms and Conditions, and program deliverables.
• Demonstrated use of formal project/program-management tools and methodologies.
• Ability to independently identify program problems, evaluate alternatives, and drive corrective action.
• Ability to lead cross-functional teams without direct authority.
• Strong analytical, communication, customer-management, and decision-making capabilities.
• Ability to manage changing priorities and competing program requirements.
• Demonstrated ability to interface effectively with customers and Company management.
• Aerospace or defense experience strongly preferred.
• Department of Defense program experience preferred.
• Helicopter experience preferred.
• Working knowledge of MD's product line preferred.
• Up to 25% travel may be required.
• Access to Export Control Information is required.
• Regular attendance at the worksite is required.

EDUCATION and/or EXPERIENCE

• Bachelor's degree in Business, Project Management, Engineering, Operations, Finance, or a related field required; an equivalent combination of directly relevant education and experience may be considered.
• Minimum 5–7 years of progressively responsible experience in aerospace, defense, manufacturing, engineering, operations, or a related technical environment.
• Minimum 3 years of direct project or program-management experience with demonstrated responsibility for cost, schedule, customer commitments, and cross-functional execution.
• Experience managing multimillion-dollar customer contracts or programs strongly preferred.
• Military experience may be considered where the responsibilities directly demonstrate applicable program leadership, planning, resource management, and accountability.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This document does not create employment contracts, implied or otherwise, other than an “at-will” relationship.

CERTIFICATES, LICENSES, REGISTRATIONS

PMP or PgMP preferred.

WORK ENVIRONMENT/PHYSICAL DEMANDS

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Work performed in an office and factory settings.
• Exposure to shop environment such as noise, dust, odors, and fumes.
• Occasionally required to lift up to 20 lbs.
• Regularly required to sit, stand, bend, reach, and move about facilities.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

MD Helicopters, LLC is an equal opportunity employer that includes veterans and individuals with disabilities.