Service Coordinator

Contractor Services CoordinatorOur client is seeking a Contractor Services Coordinator who will play a crucial role in supporting the effective management of our contractor workforce. This position is responsible for coordinating various aspects of contractor services management, with a focus on the procurement process and purchase order management, while also providing analytical insights to optimize contractor utilization and cost management.TasksPurchase Order Management: Work closely with procurement on Purchase Orders (POs) for contractor services, ensuring accuracy of information and compliance with procurement policies.Track POs throughout their lifecycle, from issuance to closure, monitoring key milestones and approvals.Serve as the primary point of contact for inquiries and issues related to contractor POs, facilitating communication between procurement and technical representatives.Maintain accurate records of all contractor-related POs and associated documentation in relevant systems.Monitor adherence of Project responsibilities with respect to Contractor roles including, but not limited to, timely support of timecards and cost code distribution.Contract and Performance Management: Maintain accurate records of contractor information, contracts, and performance evaluations in relevant systems.Monitor contractor time and expenses against POs, ensuring accurate invoicing and payment processing.Spend and Performance Analysis: Gather and analyze data on contractor spend, performance, and utilization across the organization, with a focus on PO-level analysis.Develop reports and dashboards to provide insights into contractor trends, identify cost-saving opportunities, and support strategic decision-making related to contractor procurements.Analyze contractor performance metrics to identify areas for improvement and provide recommendations to hiring managers and technical representatives.Process Improvement: Support the development and implementation of contractor management policies and procedures, with a focus on streamlining the PO process and improving efficiency.Key Qualifications and SkillsBachelor's degree in Business Administration, Supply Chain Management, Human Resources, or a related field.3+ years of experience in a coordinator or analyst role, with demonstrated experience in procurement and contractor management.Strong understanding of procurement processes, purchase order management, and contract negotiations.Proficient in data analysis and reporting tools (e.g., Excel, Power BI, Tableau).Experience with human resource information systems (HRIS), procurement systems, or contractor management systems is a plus.Experience with Oracle and Atlassian tools such as Confluence and JIRA is a plus.Demonstrated experience working with highly multidisciplinary and matrixed teams.Strong organizational, analytical, and problem-solving skills required.Excellent oral and written communication skills.The successful candidate will possess a high degree of trust and integrity, communicate openly and display respect and a desire to foster teamwork.