Service Desk Supervisor: Lead IT Support & SLA Excellence
Helix Electric
Helix Electric is seeking a proactive Service Desk Supervisor to lead our IT service desk team in providing top-notch technical support. Responsibilities include overseeing daily operations, managing support staff, and ensuring the timely resolution of incidents. The ideal candidate will possess excellent communication and problem-solving skills, with proficiency in support tools and systems. The role offers a competitive salary range and benefits like medical insurance and a 401(k) plan. #J-18808-Ljbffr Helix Electric
- ...Diego based Managed Service Provider supporting small to mid sized businesses... .... We are hiring an IT Support Specialist... ...engineers and team leads. Responsibilities... ...resolve issues to meet SLA requirements.... ...site client support ~ Excellent written and verbal communication...SuggestedWork at officeRemote work
- ...medical device company, for a Medical Technical Support Engineer based in San Diego, CA. This role is an excellent opportunity for an early-career engineer who enjoys... ...with excellent communication and customer service skills. This position requires close collaboration...SuggestedRemote work
- XiFin is seeking a Director, Technical Support Engineering in San Diego, CA. This leadership role involves overseeing technical support... ..., focusing on SaaS application architectures and operational excellence. Join XiFin to make a meaningful impact in healthcare...Suggested
- ...POSITION DESCRIPTION Field Service Technician... ...SUMMARY The Desktop Support Technician delivers first... ...incident documentation in the IT ticketing system, and... ..., or escalated help desk tickets. · Diagnose... ...established SLAs. • Excellent verbal and written communication...SuggestedFull timeWork experience placementWork at officeLocal areaRemote workAll shiftsShift workAfternoon shift
$23.63 - $29.21 per hour
...The Information Technology (IT) IT Technician is responsible for supporting all departments and locations of the Company... .... Communicating with IT Technical services for network access and... .... Makes sound business decisions. Excels in a fast paced, dynamic environment...SuggestedWeekend workAfternoon shift- ...IT Technician Location: San Diego, California, United... ...for advanced technical support across various IT... ...Office 365, and cloud-based services. Provide guidance and... ...management tools. Excellent communication and customer... ...periods of sitting at a desk and working on a computer...Permanent employmentWork at office
- Symmetrio is seeking a Medical Technical Support Engineer in San Diego, CA, to provide support for advanced medical technologies. This role is ideal for early-career engineers who excel in technical problem-solving and customer interaction. The position requires strong...
$70k - $85k
Technical Support Engineer Arena Family of Companies | Greater... ...If you are the kind of IT professional who can... ...where customer service, follow‑through, and clean... ...What you will own Service desk and end‑user support Triage... ...Service Desk requests within SLA Provide support by...Full timeWork at officeLocal areaDay shift- ...Key Management (EKM) events to support security and incident response... ...platforms (AWS preferred). Excellent communication skills with the... ...effectively across engineering, IT, and security teams. Preferred... ...tooling through automation, self‑service, and usability improvements....Work experience placementWork from home
- ...Desktop Support Technician Location: San Diego, CA or Pensacola, FL – 100% onsite. 100% On Site. Hours will be a day... ...Responsibilities 100% On Site. Hours will be a day shift. Excellent interpersonal and customer service skills Patience and strong team-first mindset Ability...For contractorsWork at officeDay shift
$120k - $175k
...Product Support Engineer Cooley is seeking a Product Support Engineer... .... Position summary: As a leading technology law firm, Cooley... ...working in a legal services environment with preference to... ...Competencies : Excellent communication skills-able to...Full timeTemporary workWork at officeRemote workWork from homeWorldwideFlexible hoursWeekend work- ...Global is hiring a Desktop Support Technician to join... ...alongside a tight-knit IT support team on-site in... ...includes white‑glove customer service support, from setting... ...there’s still service desk volume, the in‑person... ..., IBM/AS400 systems. Excellent customer service skills...Work at office
- ...Description Insight Global is hiring an IT Service Desk Technician to join their team in San... ...solver working alongside a tight‑knit IT support team in a customer‑facing role. The technician... ..., SharePoint, and IBM/AS400 systems Excellent customer service skills and solid...Work at officeRemote work
$36 - $37 per hour
...immediately hiring an IT Procurement Specialist... ...quotes and order tracking Service - Open tickets for... ...IT Budget - work with Supervisor on approval for the PC... ...capital budget Field Office Support -work with IT Reps and... ...Administration experience Excellent communication skills...Hourly payFull timeTemporary workWork experience placementWork at officeImmediate startMonday to Friday$27 - $30 per hour
...professionalism and service unsurpassed in the lending... ...Summary This IT Service Desk Technician plays an important... ...and remote tool support and occasionally supports... ...and IT Service Desk Supervisor assistance and... ...Passionate about delivering excellence in customer service...Work at officeRemote workNight shift- ...floors and departments to locate IT equipment. Identify devices... ...peripherals Document device presence in Excel or tracking tools. Follow... ...status, military or uniformed service member status, or any other... ...1–3 years of experience in IT support, inventory, or field-based...
$22 - $26 per hour
...Description Job Description IT Service Desk Technician Location: San... ...: Primarily remote support (90%) with occasional onsite... ...environment. This is an excellent opportunity for a motivated... ...we connect top talent with leading organizations. This opportunity...Hourly payContract workTemporary workWork at officeLocal areaRemote workWeekend work$60k - $70k
...year (Depending on experience level) The IT Specialist supports the MNCC program by providing day-to-... ...Experience providing IT support, help desk support, or systems administration support... ...with Microsoft Office, including Excel and PowerPoint. Preferred Qualifications...Work at officeRelocation- Title: Project Support - Engineering Location: San Diego, CA Duration: 3 Months 100% Onsite Main Responsibilities Conduct research... ...multiplexing PCR. Learn how to conduct data analysis with JMP, excel or other tool software, prepares technical reports and experimental...Temporary workFlexible hours
- ...engineering company is seeking a Program Manager in San Diego, CA, to lead overall program execution and oversee cost, schedule,... ...role offers competitive compensation, career development, and excellent benefits including a health care plan and retirement options. #J...
$25 - $28 per hour
...Title: Application Support Engineer Location: San Diego, CA Duration: 6 months, possible... ...and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our...Local areaFlexible hours- ...Position Overview: We are seeking an experienced Applications Support Engineer to support our customers and internal teams by providing... ...Strong understanding of software and hardware integration. ~ Excellent problem-solving skills with a customer-focused approach. ~...
$120k - $140k
...Fleet Support Engineer The Marlin Alliance, Inc. | San Diego, CA | Hybrid | Clearance... ...functional teams of engineers, scientists, and IT specialists to integrate emerging... ...Technical experience with ACS (Afloat Core Services) and U.S. Navy shipboard networks and systems...Contract workWork at officeFlexible hours- ...Coordinate and execute system delivery, installation, and technical service activities for medical equipment in both field and Service... ...corrective actions for technical issues identified during customer support, field activities, or Service Center operations. -?...
$33.65 - $43.25 per hour
IT Help Desk & Field Engineer Department: Response Center Employment... ...reside in San Diego, CA area to support onsite visits to local... ...is a fast‑growing IT Managed Service Provider built on one core belief... ...to create consistently excellent client experiences Continuously...Full timeLocal areaRemote work$28 per hour
...the Norm Reeves TechTeam, supporting a growing and evolving... ...group, offering regional IT support and assistance. They have excellent organizational,... ...communication, and customer service skills. The Regional IT... ...completion of escalated service desk tickets ensuring that...Hourly payFull time$30 - $40 per hour
Job Title: IT Support Specialist Position Type: Contract (12 months) Location: San Diego,... ...ensuring reliable, secure, and efficient IT services for internal stakeholders across global... ...automation — helping drive operational excellence and supporting company's rapid business...Hourly payContract workWork experience placementWork at office$166k - $221.6k
Director, Technical Support Engineering Full Time San... ...Technical Support Director to lead our technical support... ..., and continuous service improvement across XiFin... ...Leadership & Operational Excellence Direct and oversee the... ..., Healthcare IT, or related field, or equivalent...Full timeFlexible hours$124k - $170k
The IT Project & Portfolio Manager ( PPM ) will be... ...for managing and leading the IT Project and Program... ...to each department it support s . This role will also... ...execution (Agile) and service delivery (ITIL) in support... ...succeeding as a Tribe while excelling as individuals. We...Contract workLocal areaFlexible hours- ...Job Description Position Summary We are seeking an IT Systems Technician to support the IT Manager with final audit preparation and compliance efforts... ..., protected veteran status, military or uniformed service member status, or any other status or characteristic protected...
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