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Service Desk Supervisor: Lead IT Support & SLA Excellence

Helix Electric

Helix Electric is seeking a proactive Service Desk Supervisor to lead our IT service desk team in providing top-notch technical support. Responsibilities include overseeing daily operations, managing support staff, and ensuring the timely resolution of incidents. The ideal candidate will possess excellent communication and problem-solving skills, with proficiency in support tools and systems. The role offers a competitive salary range and benefits like medical insurance and a 401(k) plan. #J-18808-Ljbffr Helix Electric

Vacancy posted 2 days ago
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