Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Engagement and Communications Manager

Morgan Lewis

Morgan, Lewis & Bockius LLP, one of the world's leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking an Engagement & Communications Manager. Reporting to the Director of Knowledge Solutions Operations and Engagement, the Engagement and Communications Manager will be responsible for building short- and long-term roadmaps for project and product lifecycle at the firm. This role will develop and design communications and procedures, implementation processes, and adoption efforts delivered by the Knowledge Management department.The Engagement and Communications Manager will work closely with the project management and product teams, and will interface with all levels of the firm, practice groups, and office management to initiate Change Management strategies to optimize engagement.

This position will reside in our Philadelphia office with a hybrid in-office/remote working schedule.


Primary responsibilities include:
  • Collaborate with the project management and product teams and interface with all levels of the firm, practice groups, and office management to initiate Change Management strategies to optimize engagement.
  • Own end-to-end adoption outcomes for major initiatives by defining and driving the full engagement strategy across stakeholder alignment, change impact assessment, communications, and enablement.
  • Develop and maintain a comprehensive stakeholder strategy, including segmentation, influence aping, sponsor alignment, and targeted engagement plans for impacted user groups.
  • Define and implement communication gating and sequencing for strategic messaging.
  • Design role-based training and enablement pathways aligned to desired behaviors, business processes, and user journeys.
  • Establish adoption success criteria and KPIs, aligned with product and business stakeholders. Manage KPIs and document results.
  • Own post-launch adoption performance, including monitoring leading indicators, diagnosing gaps, and driving targeted remediation actions.
  • Build and foster relationships with all key institutional players; advocate for the client with cross-functional teams.
  • Support executive communications around project adoption successes and solution-based opportunities in comparison to desired KPIs and outcomes.
  • Establishes/adheres to Department budget; seeks opportunities to improve Department efficiency and reduce expenses by streamlining operations.
  • The incumbent of this job directly supervises non-supervisory employees including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems all in accordance with the firm's policies and applicable laws.
  • Lead by example; establishes clear expectations; sets direction and priorities; ensures that work levels are balanced among all staff; resolves internal staff issues in a timely manner; keeps staff informed of all appropriate information; builds effective team; delegates at appropriate level.
  • Facilitates the development of staff by providing feedback; regularly coaches, evaluates, and recognizes staff performance and accomplishments.
Experience and qualifications:
  • A bachelor's degree from four-year college or university.
  • A minimum of 7 years of communications and engagement experience in a professional services organization, with a minimum of 3 years of experience in sustainability, change management, or service efforts. Familiarity with Legal industry desired.
  • Proven ability to drive cross-functional initiatives to implementation.
  • Independent and self-motivated thinker with the ability to objective and a task plan and drive progress without supervision.
  • Strategic business focus and understanding; client focused perspective.
  • Strong knowledge of project concepts (RACI, AGILE, SCRUM).
  • Sustainability industry benchmarking experience
  • Experience in third party relationship management
  • Collaborator with strong interpersonal and leadership skills.
  • Strategic project management skills including organizational and problem solving
  • Technical skills such as Microsoft Office, Adobe Creative Suite, PowerBI, JIRA/Confluence

#LI-Hybrid

Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

California Applicants : Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates


Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at View phone number on click.appcast.io or View email address on click.appcast.io

If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Engagement and Communications Manager in Philadelphia, PA vacancy
  • $55k - $70k

    Engagement & Communications Manager Full time position to begin ASAP Perelman Jewish Day School seeks a dynamic, organized and mission-driven team player to join our community as the Engagement & Communications Manager . The Engagement & Communications Manager supports... 
    Suggested
    Full time
    Local area
    Immediate start
    Shift work
    Night shift
    Weekend work
    Afternoon shift

    National Association of Independent Schools

    Ardmore, PA
    1 day ago
  • $73.8k - $182.6k

     ...As the Marketing Engagement Associate Manager, you will oversee marketing initiatives, develop strategic program roadmaps, support post launch...  ...demonstrates clear and concise written and verbal communication Demonstrated analytical skills Ability to work in... 
    Suggested
    Work experience placement
    Live in
    Work at office
    Local area

    Accenture

    Philadelphia, PA
    1 day ago
  • $55k - $70k

    The National Association of Independent Schools seeks an Engagement & Communications Manager in Ardmore, PA. This role involves supporting advancement and communication efforts, overseeing major events, and enhancing community engagement. The ideal candidate will have strong... 
    Suggested

    National Association of Independent Schools

    Ardmore, PA
    1 day ago
  • Bryn Mawr College is searching for a Communications Manager to support and execute marketing and storytelling efforts. The role involves content creation, digital engagement, and branding efforts for the Foundation for Delaware County. Ideal candidates will have at least... 
    Suggested

    Bryn Mawr College

    Bryn Mawr, PA
    3 days ago
  • $62k - $71.3k

     ...Philadelphia, PA, and Camden, NJ. This position will contribute to communications and stakeholder engagement efforts in support of the organization's strategic priorities. The Communications Manager is a skilled communicator responsible for overseeing Mastery's... 
    Suggested
    Full time
    Work from home
    Relocation
    Relocation package

    Mastery Charter School

    Philadelphia, PA
    1 day ago
  •  ...programs, please visit Aramark Student Nutrition ( . The Communications Manager plays a critical role in elevating the quality, consistency...  ...to translate complex concepts into clear, concise, and engaging messaging Strong organizational and project management skills... 

    Aramark

    Philadelphia, PA
    3 days ago
  • $65k

    A nonprofit organization is seeking a Manager for Digital Community Engagement to develop and sustain its online community. This role involves overseeing engagement strategies across platforms and fostering a supportive community environment. The ideal candidate should... 
    Remote job

    Bryn Mawr College

    Bryn Mawr, PA
    1 day ago
  • $65k

    LBBC is hiring a Manager, Digital Community Engagement, who will play a key rolein shaping, growing, and sustaining LBBC’s digital community. This...  ...an integrated part of LBBC’s programs, outreach, and communications. About the Organization: Living Beyond Breast Cancer is... 
    Work at office
    Remote work
    Flexible hours

    Bryn Mawr College

    Bryn Mawr, PA
    1 day ago
  • $60k

    Supervisor: Vice President of Communications Location: Media, PA Job Description Position: Communications Manager Department: Communications Supervisor: Vice President...  ...through content creation, design, and digital engagement. Working closely with the Vice President... 
    Temporary work
    Work at office
    Local area
    Immediate start
    Flexible hours
    Afternoon shift

    Bryn Mawr

    Bryn Mawr, PA
    3 days ago
  •  ...Senior Event & Partner Engagement Manager Location: Philadelphia/New Jersey, United States Experience Level: 5+ Years in Marketing...  ...activities across North America. This role requires a proactive communicator with strong business development exposure, solid digital... 

    Prolifics

    Ambler, PA
    3 days ago
  • Singer Equipment Company, Inc. in Bellmawr, New Jersey, seeks a dedicated professional to enhance employee engagement through strategic HR communications. This role involves developing effective communication plans, creating visually engaging presentations, and ensuring... 

    Singer Equipment Company, Inc

    Bellmawr, NJ
    1 day ago
  • $18.68 per hour

     ...Engagement Support Staff Support individuals in our Recovery program as part of a compassionate, mission-driven team focused on stability...  ...standard office equipment excellent verbal and written communication skills. Flexible in, scheduling including weekend hours... 
    Hourly pay
    Work at office
    Flexible hours

    Merakey

    Philadelphia, PA
    3 days ago
  • $50k - $75k

    GBLI | Global Indemnity is seeking an Associate HR Business Partner to support employee experience, engagement, onboarding, benefits, and compliance in a hybrid work environment. The role partners with HR leadership to implement programs, coordinate recruitment, performance... 

    Global Indemnity Group, LLC

    Bala Cynwyd, PA
    4 days ago
  • $107.6k - $209.1k

     ...Product Manager Workers' Compensation As the world changes and markets become more competitive...  ..., including how we think about and engage with our clients, is so important. Our...  ...with relevant experience. Ability to communicate effectively with others, both verbally... 
    Work at office
    Flexible hours

    AXA XL Ltd

    Philadelphia, PA
    4 days ago
  • $81.12k - $133.38k

     ...creative range of centrally led customer communications and graphic production across multiple...  ...services we provide, support customer engagement, and strengthen the image and brand of...  ...graphic design and production skills, the manager develops branded materials, web content... 
    Work experience placement
    Local area
    Remote work
    2 days per week

    American Water

    Camden, NJ
    4 days ago
  • $340k - $380k

     ...Global Communications Director The Global Communications Director develops and implements...  ...the entire Marketing team. The Director manages the firm's global communications group,...  ...adjusting strategy accordingly to drive engagement and operational improvements.... 
    Full time

    Dechert

    Philadelphia, PA
    1 day ago
  •  ...is an innovative, full-service medical communications company dedicated to improving patients...  ...service. We are seeking a Project/Account Manager to lead the day-to-day management and...  ...Responsibilities Support engagement with faculty and Key Opinion Leaders (KOLs... 
    Full time
    Temporary work
    Summer work
    Freelance
    Work at office
    Remote work
    Night shift

    HealthCare Alliance Group, LLC

    Philadelphia, PA
    19 hours ago
  • $70k - $140k

     ...Associate Director, Engagement Strategy Position at CMI Media Group Lead with Strategic Vision, Drive Omnichannel Healthcare Campaigns...  ...environment. Client-Focused Approach: Exceptional communication and interpersonal skills, with a knack for building strong relationships... 

    CMI Media Group

    Cherry Hill, NJ
    4 days ago
  • $112.6k - $154.8k

     ...and with agency partners), own community management, lead social listening, build a...  ...social content that increases brand equity, engages consumers, and drives cultural relevance...  ...innovation and experimentation. Excellent communication and presentation skills; ability to... 
    Full time
    Temporary work
    Immediate start

    Campbell Soup Company

    Camden, NJ
    2 days ago
  •  ...a creative and strategic Social Media Manager to drive our social media presence across...  ...that drives brand awareness, community engagement, and conversions, and guide a direct...  ...identifying viral or emerging content Strong communication skills and creative mindset Ability to... 

    The 1916 Company

    Bala Cynwyd, PA
    2 days ago
  • $60k

     ...Job Title: Marketing and Social Media Manager Location: Narberth, PA Pay: $60,...  ...Role In this role, you will create engaging content, develop marketing materials, manage...  ...~ Associate's degree in Marketing, Communications, Digital Media, Public Relations, Graphic... 
    Local area

    Wonderspring Early Education

    Narberth, PA
    3 days ago
  •  ...Product Marketing Manager Philadelphia, Pennsylvania, United States We're in this...  ...messaging, sales content, customer communications, enablement materials, and growth and retention...  ...Consultant First, National, and Member engagement programs through content and program... 
    For subcontractor
    Flexible hours

    ParetoHealth

    Philadelphia, PA
    3 days ago
  • $75k - $150k

     ...employee success, and growth. As the Product Marketing Manager / Senior Manager, you will be responsible for...  ...messaging to be used across all media and customer engagement channels Empower sales to communicate our products effectively to prospective customers... 
    Work experience placement
    Work at office
    Local area
    Remote work
    Work from home
    Flexible hours
    3 days per week

    Veeva Systems

    Philadelphia, PA
    4 days ago
  •  ...subject matter expertise in the implementation and ongoing management of new marketing technologies and platforms (...  ...Operational Leadership Teams Policy and Strategic Engagement, and Integrated Communication Teams Global Tech teams and Comms and Marketing... 
    Contract work
    Local area

    MAXIMUS

    Cherry Hill, NJ
    4 days ago
  • $49k - $54k

     ...our programs and services, and foster engagement with members and guests. The Marketing...  ...creation and review, and with project management for deliverables across the whole organization...  ...in high volume systems, and clear communications. Additional Technical Requirements:... 
    Full time
    Work at office

    Jewish Community Center

    Cherry Hill, NJ
    1 day ago
  • Willow Grove Post Acute is looking for an Activities Assistant to enhance the lives of residents through meaningful engagement and activities in Hatboro, Montgomery County, United States. The role involves creating a welcoming environment and implementing engaging programs... 
    Daily paid

    Willow Grove Post Acute

    Hatboro, PA
    4 days ago
  • $30 - $40 per hour

     ...Social Media Manager Sharing Excess | Part-Time, Philadelphia / Reasonable Commuting...  ..., External Partners, Community Engagement team, and other departments as necessary...  ...and down the creator chain. Strong communication and collaboration skills. It's Amazing... 
    Hourly pay
    Part time
    For contractors
    Freelance
    Local area
    Immediate start
    Flexible hours

    Sharing Excess Inc.

    Philadelphia, PA
    12 hours ago
  •  ...Global Digital Marketing Communications Manager, Industrial Job Description: Axalta has remained at the forefront of the coatings industry...  ..., and advertising channels to drive customer acquisition, engagement, and retention. In partnership with Regional Marketing... 
    Second job
    Immediate start

    Axalta

    Philadelphia, PA
    2 days ago
  • Mqshealth is seeking an Activities Assistant at Willow Grove post-Acute to improve the well-being of residents through engaging activities. The role involves creating a welcoming environment, documenting participation, and assisting in planning various recreational programs... 
    Daily paid

    Mqshealth

    Hatboro, PA
    19 hours ago
  • $50k

     ...position focuses on lead generation, outbound communication, market research, and supporting the...  ...campaigns, cold outreach, and LinkedIn engagement. This is an excellent opportunity for...  ...into Business Development or Account Management ~ Training and mentorship from leadership... 
    Weekly pay

    On Site Personnel Group Inc

    Philadelphia, PA
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Engagement and Communications Manager. Be the first to apply!