Breast Imaging Navigator

Site The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Breast Imaging Radiology Quality Improvement Specialist Navigator, a mammography technologist certified as a Breast Health Navigator, assures competent, compassionate care for patients and families in the Breast Imaging Department. The Breast Imaging Navigator will ensure the proper preparation of patients for breast imaging exams and procedures, facilitate expeditious scheduling of patients including all breast procedures, perform pre-procedure assessments and provide patient instructions, provide care for patients during procedures as needed, assist the radiologists in managing any procedure- related complications, provide post-procedure instructions, follow up with patients, communicate pathology results to patients, maintain and update patient medical record including addenda to radiology reports with pathology, and breast reporting system with pathology results. The technologist navigator functions as the point person in the division for patient education, patient safety, and will assist breast imaging patients in need of immediate care, working with the radiologists, staff, and medical response team when necessary. The navigator will report directly to the Operations Manager on-site. Qualifications Provide competent, compassionate care to our patients. Articulate the role of the Breast Imaging Navigator to the patient, family, and healthcare team members. Provide pre-procedure assessment, instructions, and education to patients in person or initiate pre-procedure telephone contact about the recommended procedure(s). Schedule all breast imaging-guided procedures according to regulatory guidelines. Coordinate and expedite patient care, including scheduling all breast procedures such as ultrasound-guided, stereotactic, and MRI-guided procedures, or follow-up appointments. Conduct post-procedure follow-up and patient education. Respond to patient phone inquiries promptly. Consult with referring physician(s) regarding appropriate pre-procedure lab work or medications as needed at the request of the radiologist. Maintain and update the breast reporting system (Epic), consolidating all pertinent medical data including pathology results. Communicate results and recommendations from biopsy results to the patient as per the recommendation of the radiologist in a timely way (same day the results are available). Update radiology reports with pathology addendums for radiologists and update pathology entry in the breast reporting system. Communicate plan of care and other pertinent information to/from other health team members. Facilitate patient appointments at the breast center and cancer center. Participate in the improvement of patient care services and division services. Function as a member of the Breast Imaging division by participating in operational staff meetings, teaching rounds, case conferences, tumor board, and other meetings as necessary. Teach and direct all personnel for whom he/she is responsible and back up coverage for vacation/sick time. Participate in daily operational activities necessary for a safe patient/staff environment. Utilize resources efficiently to facilitate optimal patient care. Provide input to the Section Head and Operations Manager regarding the division's needs. Participate in division leadership meetings for formulation of policies and procedures related to procedures and patient care. Administrative duties: Document pathology results in the breast reporting system (Epic) accurately and concisely. Initiate pathology/imaging concordance process by communicating pathology results to the radiologists and per radiologist recommendation regarding concordance, creating addendums to the radiologist procedure report, and notifying the radiologist. Document pathology and recommendation in the breast reporting system (Epic) and notify the referring physician or responsible physician of the recommendation. Perform weekly QA audit process to ensure completion of all pathology/patient follow‑up. Document verbal and written correspondence with patients in the appropriate patient system (Epic). Maintain schedule for patient procedures (including MRI biopsies). Maintain and update clinical knowledge skills required for a Breast Imaging Health Navigator. Adhere to Department of Radiology requirements for required training. Identify your own learning needs and goals and develop a plan to meet these needs/goals. Maintain and develop professional practice through continuing educational and/or academic programs. Contribute to relevant committees, professional meetings, continuing medical education and/or academic programs. Licenses Required DPH/State of MA Radiation Control Board - Radiologic Technologist License in Radiology and Mammography ARRT (R),(M) Certifications Required Certified Breast Health Navigator Additional Job Details (if applicable) Standing N/A = (0%) Walking N/A = (0%) Sitting N/A = (0%) Lifting N/A = (0%) Carrying N/A = (0%) Pushing N/A = (0%) Pulling N/A = (0%) Climbing N/A = (0%) Balancing N/A = (0%) Stooping N/A = (0%) Kneeling N/A = (0%) Crouching N/A = (0%) Crawling N/A = (0%) Reaching N/A = (0%) Gross Manipulation (Handling) N/A = (0%) Fine Manipulation (Fingering) N/A = (0%) Feeling N/A = (0%) Foot Use N/A = (0%) Vision - Far N/A = (0%) Vision - Near N/A = (0%) Talking N/A = (0%) Hearing N/A = (0%) Job Details Remote Type Onsite Work Location 850 Boylston Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $27.95 - $40.70/Hourly Grade 6 Compensation and Benefits At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. EEO Statement EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world's most powerful force in medicine, where every role is important in changing lives. Are you ready? 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