IT - Systems Administrator II

Systems Administrator II

Elevate your IT career with the City of Flagstaff as a Systems Administrator II, where your expertise helps power a community that thrives on innovation and service. As a Systems Administrator II, you will be a key player in supporting Flagstaff's critical technology infrastructure, working alongside the Systems Administrator Senior to install, maintain, and monitor the organization's servers, storage, backup, and core systems across both on-premises and cloud environments. This position will provide the unique opportunity to learn and work in multiple IT disciplines. Working for the City of Flagstaff IT Division can include training programs, career coaching, and professional development. We offer a team-based, inclusive environment, where individual ideas and feedback matter. By applying to this position, you are opening yourself to the opportunity to work in a critical division program and make a significant impact on the community we serve.

Examples of the work performed include:

• Providing excellent customer service to both internal and external customers.
• Supporting the Systems Administrator Senior in strategic planning efforts, capacity planning, functional, and technical design of enterprise server systems and resolution of complex problems.
• Assisting in evaluating vendor products in hardware, and software and recommend purchases consistent with the organization's short- and long-term objectives.
• Assisting in the recommendation and implementation of server policies and standards and ensure adherence to security procedures.
• Performing troubleshooting, diagnosis, and repair/fix for network hardware and software related problems.
• Working in conjunction with management to devise strategic and tactical solutions required to meet overall business objectives.
• Recommending technology solutions considering a number of factors including budget, business need, internal capabilities, usability, longevity, integration, and strategic direction.
• Assisting the Systems Administrator Senior in providing consulting, instruction, direction and technical assistance to the city for architectural design of core management systems as well as application platforms, security, storage and backup related objectives.
• Interfaces with users, consultants, technical teams and vendors for maximum guidance in determining the most appropriate selection of technologies.
• Assisting the Systems Administrator Senior in providing the administration, analysis, design, testing, documentation, implementation and functions for (but not limited to) all server systems (virtual, physical, on-premises or cloud), mass storage systems; backup systems, networks, telephony systems, enterprise applications including monitoring systems, directory services, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), data center and security systems.
• Assisting the Systems Administrator Senior in managing a data center; architects, implements and manages cabinet, cabling and power configurations.
• Supports and adheres to back-up process and procedures associated with protecting network stored data from losses associated with system failure, corruption, or disaster.
• Designs, develops, configures, implements, and maintains cost effective solutions to meet business needs.
• Helps to ensures high availability, security, stability, integrity, capacity, and performance on new and existing servers.
• Provides on-going support for core enterprise software systems.
• Supports and maintains systems in a data center environment.
• Selects server specifications based on customer requirements.
• Participates in server hardware repairs and upgrades as well as operating system installations and configurations.
• Plans and schedules server operating system maintenance activities including patches and configuration changes.
• Establishes and maintains permissions on the network and host systems.
• Creates and maintains technical documentation related to system operations.
• Analyzes and resolves system problems in order to maintain operations by performing root cause analysis.
• Attends training and maintains understanding of current and future industry standards and technologies.
• Works with staff and stakeholders to develop technology driven strategies that address current and future needs.
• Maintains records of repairs, resolutions, and changes in a work order system.
• Provides guidance and training to other members of the team.
• Other duties as assigned.

Minimum requirements include:

• Bachelor's Degree in Computer Science, Management, or Information Systems, or a closely related field.
• Three (3) years of general Information Technology experience.
• One (1) year of Systems Administration experience.
• Must possess, or obtain upon employment, a valid class D driver's license.
• Or any combination of education, experience, and training equivalent to the above Minimum Requirements.

Desired experience and training include:

• Five (5) years of general Information Technology experience.
• Three (3) years of Systems Administration experience.
• Microsoft, VMWare, Azure, or other related Systems certifications.

Other requirements include:

• Must possess, or obtain upon employment, a valid Arizona driver's license.
• Regular attendance is an essential function of this job to ensure continuity.
• Participates in rotating twenty-four (24) hours, seven (7) days a week, three-hundred sixty-five (365) days a year emergency support for the IT infrastructure when required or during an emergency outage escalation.
• Must pass background, criminal history, and fingerprint check.

Current compensation and benefits include:

• Arizona State Retirement System with 100% Match
• 457 Deferred Compensation Options
• Up to 4% Annual Pay for Performance Increase
• Group Insurance including Health, Dental and Vision coverage
• Flexible & Health Savings Accounts
• 13 Paid Holidays, Vacation, Sick Leave, Personal Leave, Paid Parental Leave, Bereavement, Jury Duty
• Life Insurance, AD&D, Short- and Long-Term Disability and Voluntary Life Insurance
• First-Time Homebuyer Assistance
• Qualified Public Student Loan Forgiveness Employer
• Tuition Assistance
• Employee Clinic, Telehealth, Wellness Program & Incentives
• Tobacco Cessation Program
• Employer Assistance Program
• Recognition including Workiversary, Wonderful Outstanding Worker (WOW), On-the-Spot, 7k Award, and City Manager's Excellence Awards
• Employee Discounts: Mountain Line Bus Eco Pass, Aquaplex, and Recreation Centers